Fire Dispatch Specialist — 24/7 Emergency Communications

911 Emergency Communications; Birdsboro (Berks County); On-site; USD 42,000 - 66,000; Full time

Job summary

911 Emergency Communications in Birdsboro, PA, is seeking skilled Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers receive incident information, alert resources, and maintain communication with responding crews following established plans.

Ideal candidates have a high school diploma and strong data entry, maps, and radio communication skills. Applicants should be prepared for shifts that may include overnights, weekends, holidays, and overtime to

Qualifications

• High school diploma or GED required.
• Fire dispatch training or related coursework may be required.
• Computer systems, data entry, maps, and radio communication familiarity.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or GED

Job description

911 Emergency Communications in Birdsboro, PA, is seeking skilled Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers receive incident information, alert resources, and maintain communication with responding crews following established plans.

Ideal candidates have a high school diploma and strong data entry, maps, and radio communication skills. Applicants should be prepared for shifts that may include overnights, weekends, holidays, and overtime to