Fire Dispatch & Incident Coordinator

Emergency Telecommunicator Services; Watonga (OK); On-site; USD 42,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services in Oklahoma dispatches coordinate responses to fires, rescues, and hazardous conditions. Dispatchers receive incident details, alert resources, and maintain communication with responding crews from a centralized communications facility.

Role requires precise information handling and clear radio communication, with on-going training and adherence to agency procedures. Fire dispatching may involve shift work, including nights, weekends, and holidays.

Qualifications

• High school diploma or recognized equivalency; some roles may require fire dispatch training.
• Comfort with computer systems, data entry, maps, and radio communication.
• Fire dispatch certification or EMS/incident management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organized information handling

Clear radio communication

Attention to detail

Education

High school diploma or equivalent

Tools

Computer systems

Maps

Radio communications

Job description

Emergency Telecommunicator Services in Oklahoma dispatches coordinate responses to fires, rescues, and hazardous conditions. Dispatchers receive incident details, alert resources, and maintain communication with responding crews from a centralized communications facility.

Role requires precise information handling and clear radio communication, with on-going training and adherence to agency procedures. Fire dispatching may involve shift work, including nights, weekends, and holidays.