Fire Dispatch Communications Specialist

County Emergency Communications; Troy (AL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Troy, AL is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communications with responding crews.

The role emphasizes organized information handling and clear radio communication, with shifts that may include overnight hours, weekends, holidays, overtime, and surge coverage during major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps and radio communication.
• Fire dispatch certification or related coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Organizational skills

Clear radio communication

Data entry accuracy

Education

High school diploma or GED

Tools

Computer systems

Maps

Job description

County Emergency Communications in Troy, AL is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communications with responding crews.

The role emphasizes organized information handling and clear radio communication, with shifts that may include overnight hours, weekends, holidays, overtime, and surge coverage during major incidents.