Fire Detection Systems Technician

Johnson Controls, Inc.; Milwaukee (WI); Hybrid; USD 35,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Referral bonus

Comprehensive benefits

Company vehicle

Global advancement

Job summary

Johnson Controls, Inc. is seeking a skilled Field Service Technician in Milwaukee to install, program, and service Fire Alarm, Access Control, and CCTV systems at customer sites. The role involves networked panel programming and field diagnostics.

You will read blueprints, troubleshoot issues, and coordinate with dispatch while maintaining safety standards and completing documentation. Overnight travel and after-hours support may be required.

Qualifications

• At least 4 years of documented experience in low voltage electrical systems (Fire/Life Safety, Access Control, CCTV).
• High School Diploma or equivalent required.
• Experience reading blueprints, submittals, and manuals.
• Ability to lift 50–70 lbs. and perform physical labor.
• Willingness to travel overnight and work weekends if needed.

Responsibilities

• Install, program, troubleshoot, and service Fire Alarm, Access Control, and CCTV systems at customer sites.
• Program networked fire alarm panels and related systems; focus on networked alarms.
• Read and interpret blueprints, diagrams, submittals, specs, and manuals for installations.
• Respond to service calls, troubleshoot, and perform repairs; participate in after-hours service as required.
• Coordinate with dispatch, document tasks, and ensure compliance with safety guidelines.

Skills

Blueprints

Low voltage

Customer service

Team leadership

Safety compliance

Stamina

Driver's license

Background check

Networking basics

Education

High School Diploma or equivalent

Associates Degree in Electronics / Network / CS

Tools

Multimeter

Digital analyzer

Test equipment

Commissioning tools

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on socialplatforms.

What we offer:

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Company Vehicle (as applicable)
• Referral Bonuses
• Comprehensive Benefits
  • Medical/Dental/Vision insurance
  • Health Savings Account (HSA)
  • Life Insurance
  • 401(k) savings plan with company match
  • Short-Term and Long-Term Disability
  • Employee Assistance Program
  • Wellness Program
  • And More!

What you will do

This skilled position involves installing, programming, troubleshooting, configuring, commissioning, and servicing Fire Alarm Systems, Access Control and CCTV Systems as well as other related building system products at customer sites including panel repair/reprogram, device replacement/repair, resolving low voltage circuit troubles and system testing

Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks

Position involves the programming of fire alarm, security, and access control system panels, but will primarily focus on networked fire alarm systems

How you will do it

• Perform installation/programming on integrated security and fire alarm systems
• Respond to customer service calls in a timely and efficient manner, troubleshoot and repair as needed
• Will be required to participate in after-hours service program
• Communicate with central dispatch on current work order status and receive updates on outstanding customer issues
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational/product manuals
• Supervise and inspect the installation of equipment to meet customer and contract specifications
• Complete necessary certification courses on internal and external products used
• Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner

What we look for

Required

• At least 4 years of documented experience in low voltage electrical systems, including Fire/Life Safety Systems, Access Control, CCTV, and Security Systems
• High School Diploma or equivalent required
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals
• Experience with hand tools test equipment, multi-meter usage, digital analyzer and commissioning devices
• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
• Able to work flexible hours including weekends to meet customer requirements
• Overnight travel may be required
• Demonstrate a high level of customer service
• Ability to lead & work well with team members
• Ability to adhere to, implement, and always follow safety guidelines and procedures
• Strong organizational skills, positive attitude, and an ability to learn quickly
• Possess a valid driver’s license and driving record that meets company requirements
• Able to pass a pre-employment background and drug test
• Able to obtain and retain any licenses that are required by National, State and Local codes
• Basic understanding of Network concepts and architectures.

Preferred

• Two-year Associates Degree in Electronics; Network; Computer Science or related field
• NICET level II or ability to obtain in first year

HIRING HOURLY RANGE: $25.19 - 34.66 (Hourly rate to be determined by the education, experience,knowledge, skills, and abilities of the applicant, internal equity, and alignment with marketdata.) This position includes a competitive benefits package. The posted salary range reflectsthe target compensation for this role. However, we recognize that exceptional candidatesmay bring unique skills and experiences that exceed the typical profile. Tosupport an efficient and fair hiring process, we may use technology assisted tools, includingartificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions areultimately made by human reviewers. For details, please visit the About Us tab on theJohnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

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