Fire Detection Service Technician

Johnson Controls; Honolulu (HI); On-site; USD 28,943 - 37,636; Full time

Benefits offered by this job

Paid vacation

401K

Comprehensive benefits package

Job summary

YDU JC Air Cond & Ref Inc.- Dubai is hiring a Fire Detection Service Technician in Honolulu, Hawaii. This role involves diagnosing and servicing electronic fire alarm systems while ensuring excellent customer service.

Candidates should have 2+ years of experience with low voltage electrical systems, a high school diploma, and strong communication skills. The position offers a competitive hourly rate ranging from $21.01 to $27.32, along with a comprehensive benefits package.

Qualifications

• 2+ years documented experience in low voltage electrical systems including Fire/Life Safety.
• Experience in reading and interpreting blueprints and operational manuals.
• Capable of carrying and moving equipment and tools up to 50-70 lbs.

Responsibilities

• Diagnose problems and perform service and repairs on electronic fire alarm systems.
• Read and interpret blueprints, diagrams, and operational product manuals.
• Exhibit excellent customer service skills and communicate with staff.

Skills

Low voltage electrical systems

Fire/Life Safety systems

Customer service

Blueprint reading

Education

High School Diploma or equivalent

Tools

Test equipment

Multi-meter

Digital analyzer

Job description

## Fire Detection Service TechnicianApplylocations: Honolulu-Hawaii-United States of Americatime type: Full timeposted on: Posted Todayjob requisition id: WD30270468**Fire Detection Service Technician 1****Build your best future with the Johnson Controls team**As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support many industries worldwide. You will have the opportunity to develop yourself through meaningful service work and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!**What we offer*** **Competitive salary*** Paid vacation/holidays/sick time-* Comprehensive benefits package including 401K, medical, dental, and vision care – **Available day one*** Encouraging and collaborative team environment* Dedication to safety through our Zero Harm policy* Check us out!: https://youtu.be/pdZMNrDJviY**What you will do*** Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.* Responsible for contacting customer representative and ascertain equipment/systems problems.* Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.* Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.* Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell.* Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.* Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.* Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers.* Obtain customer signature upon completed service call assignment.* Participate in a scheduled On-call rotation. Help to train or mentor others on the service team.* Perform other duties as assigned.**What we look for*****Required**** 2+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.* Experience in reading and interpreting blueprints, submittals, and operational/product manuals. Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.* High School Diploma or equivalent* Ability to follow verbal and written instructions.* Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.* Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc* Demonstrate a high level of customer service.* Maintain truck inventory to ensure timely response to customer needs.* Ability to adhere to, implement, and always follow safety guidelines and procedures* Strong organizational skills, positive attitude, and ability to learn quickly.**Preferred*** NICET Level II certification strongly preferred**HIRING HOURLY RANGE:** $21.01 - $27.32 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-usJohnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.