Fire Communications Dispatcher — Real-Time Emergency Coordination

County Emergency Communications; Southlake (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

County Emergency Communications is seeking Fire Dispatcher opportunities in Southlake, TX. The role focuses on coordinating responses to fires, rescues, hazardous conditions, and other emergencies handled by fire services, with emphasis on accurate documentation and radio communication.

Dispatchers must be organized, adept with computer systems, and able to handle incident information while following approved response plans and directions from authorized personnel.

Qualifications

• High school diploma or equivalent required; entry level instruction may be provided.
• Fire dispatch certification or related coursework may be required for some assignments.
• Strong verbal and written communication skills and ability to manage sensitive information.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Accurate data entry

Maps reading

Education

High school diploma

Tools

Computer systems

Job description

County Emergency Communications is seeking Fire Dispatcher opportunities in Southlake, TX. The role focuses on coordinating responses to fires, rescues, hazardous conditions, and other emergencies handled by fire services, with emphasis on accurate documentation and radio communication.

Dispatchers must be organized, adept with computer systems, and able to handle incident information while following approved response plans and directions from authorized personnel.