Fire Communications Dispatcher — Coordinated Emergency Response

911 Emergency Communications; Friend (NE); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Friend, NE is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, alert appropriate resources, and stay in contact with responding crews, ensuring accurate data entry and adherence to response plans.

The role involves working at a busy communications center, with schedules that can include overnight shifts, weekends, holidays, overtime, and surge coverage during major incidents.

Qualifications

• Must have good radio communication and organizational information handling.
• Comfort with computer systems, maps, and accurate data entry.
• Fire dispatch certification or emergency medical dispatch training may be required for specific assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Education

High school diploma or GED

Tools

Computer systems

Maps

Data entry

Job description

911 Emergency Communications in Friend, NE is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, alert appropriate resources, and stay in contact with responding crews, ensuring accurate data entry and adherence to response plans.

The role involves working at a busy communications center, with schedules that can include overnight shifts, weekends, holidays, overtime, and surge coverage during major incidents.