Fire Communications Dispatcher - 24/7 Emergency Support

County Emergency Communications; Town of Frankfort (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Shift premiums

Job summary

County Emergency Communications in Frankfort, NY is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Responsibilities include documenting reports, verifying locations, alerting stations, and monitoring radio channels to ensure timely and accurate incident updates.

The role may require night shifts, weekends, overtime, and availability for major incidents. The employer emphasizes data accuracy, maps, and radio communications proficiency as core skills.

Qualifications

• A high school diploma or GED/recognized equivalency credential is commonly required.
• Some employers provide entry-level training; others seek experienced dispatchers.
• Comfort with computer systems, accurate data entry, maps, and radio communication is important.
• Fire dispatch certification or emergency medical dispatch training may be required for specific assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

County Emergency Communications in Frankfort, NY is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Responsibilities include documenting reports, verifying locations, alerting stations, and monitoring radio channels to ensure timely and accurate incident updates.

The role may require night shifts, weekends, overtime, and availability for major incidents. The employer emphasizes data accuracy, maps, and radio communications proficiency as core skills.