Fire Communications Dispatcher — 24/7 Emergency Response Hub

911 Emergency Communications; Holgate (OH); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Holgate, OH is seeking Fire Dispatchers to coordinate fire service responses, document incidents, and maintain clear radio communications in a fast-paced environment.

This on-site role requires attention to detail, familiarity with computer systems and maps, and the ability to follow established procedures while supporting multiple agencies during major incidents.

Qualifications

• High school diploma or GED required; some agencies require dispatch training.
• Experience with computer systems and data entry is beneficial.
• Certification in fire dispatch or EMS may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Information management

Clear radio communication

Accurate data entry

Maps literacy

Multi-tasking

Education

High School Diploma or GED

Tools

Dispatch software

Radio communication systems

Computer literacy

Maps/GIS basics

Job description

911 Emergency Communications in Holgate, OH is seeking Fire Dispatchers to coordinate fire service responses, document incidents, and maintain clear radio communications in a fast-paced environment.

This on-site role requires attention to detail, familiarity with computer systems and maps, and the ability to follow established procedures while supporting multiple agencies during major incidents.