Fire Communications Dispatcher — 24/7 Emergency Ops

County Emergency Communications; Sharpsville (Mercer County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in Sharpsville, PA seeks skilled fire dispatchers to coordinate emergency responses, document incidents, and maintain clear radio communications. You will verify locations, alert units, and monitor statuses to ensure rapid, accurate dispatch during fires and other emergencies.

The role emphasizes data accuracy, computer literacy, and ability to work rotating shifts, including nights and weekends, with required dispatcher training or certifications as needed.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Fire dispatch

Radio communications

Data entry accuracy

Maps literacy

Emergency protocols

Education

High school diploma or GED

Tools

CAD software

Radio equipment

Job description

County Emergency Communications in Sharpsville, PA seeks skilled fire dispatchers to coordinate emergency responses, document incidents, and maintain clear radio communications. You will verify locations, alert units, and monitor statuses to ensure rapid, accurate dispatch during fires and other emergencies.

The role emphasizes data accuracy, computer literacy, and ability to work rotating shifts, including nights and weekends, with required dispatcher training or certifications as needed.