Fire Alarm Technician

Integrated Protection Services; Worcester, Northern (MA, KY); Hybrid; USD 34,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Strength of the family

Backed by APi Group

Long-term career relationships

Values match

Job summary

Cogswell Sprinkler, part of the Davis-Ulmer Family of Companies, is seeking a Fire Alarm Technician to join our Worcester, MA team. The technician will install, program, inspect and service fire alarm systems across commercial, institutional, and industrial settings, ensuring code compliance and reliable operation.

We value customer-first service and offer opportunities to grow within a national fire protection network.

Qualifications

• MA Fire Alarm Technician license (as required by the state).
• Minimum of 2 years' experience in installation, maintenance, and repair of fire alarm systems.
• High school diploma or equivalent; technical training preferred.

Responsibilities

• Install and program fire alarm systems, including panels, sensors, and related components.
• Perform routine maintenance and testing of fire alarm systems to ensure proper operation.
• Conduct inspections of fire alarm systems to identify and resolve issues.
• Troubleshoot and repair faulty fire alarm systems and components.
• Ensure all fire alarm systems meet relevant codes and standards.
• Maintain accurate records of inspections, maintenance, and repairs.
• Provide excellent service to customers and address fire safety concerns.
• Respond to emergency service requests in a timely manner.

Skills

Customer service

Problem solving

Communication

Troubleshooting

Education

High school diploma or equivalent

Technical training in fire alarm systems

Tools

Hand tools

Power tools

Job description

Cogswell Sprinkleris part of theDavis-Ulmer (DU) Family of Companies, a network of fire protection, life safety, and security service companies, protecting people and property across 30+ locations and 11 states. Based inWorcester, MA, Cogswell Sprinkler is a New England leader in life-safety and fire protection solutions, founded more than 30 years ago by Jack Cogswell and his sons, John and Jeffrey, on a simple promise—\"Customer Service Comes First\"—and backed by the strength of the DU Family of Companies, powered byAPi Group. Living our motto, \"we protect what you value most,\" Cogswell Sprinkler offers a challenging and rewarding work environment for those passionate about keeping communities safe.

We are seeking a skilledFire Alarm Technicianto join our Worcester, MA, team. The technician will install, program, inspect, and service fire alarm systems across a variety of commercial, institutional, and industrial settings. In this role, you will ensure that every system meets applicable codes and standards while delivering the responsive, customer-first service that defines Cogswell Sprinkler.

Key Responsibilities:

• Install and program fire alarm systems, including panels, sensors, and related components.
• Perform routine maintenance and testing of fire alarm systems to ensure proper operation.
• Conduct thorough inspections of fire alarm systems to identify and resolve any issues or potential problems.
• Troubleshoot and repair faulty fire alarm systems and components.
• Ensure all fire alarm systems meet relevant codes, regulations, and standards.
• Maintain accurate records of inspections, maintenance, and repairs.
• Provide excellent service to customers, answering any questions and addressing concerns about fire safety.
• Respond to emergency service requests in a timely and efficient manner.

Qualifications:

• Must hold a valid Fire Alarm Technician license as required by the state of Massachusetts.
• Minimum of 2 years' experience in the installation, maintenance, and repair of fire alarm systems.
• High school diploma or equivalent. Technical training in fire alarm systems is preferred.

Preferred Qualifications:

• Strong understanding of fire alarm systems and components.
• Ability to read and interpret blueprints and technical documents.
• Proficient with hand and power tools used in the trade.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.

Physical Demands & Work Environment:

• Must be able to lift and carry heavy equipment, climb ladders, and work in confined spaces.
• May work in various environments, including offices, schools, hotels, and industrial sites.
• May be required to work evenings, weekends, and on-call shifts as needed.
• Exposure to the elements when working outdoors and to dust and noise in construction and industrial settings.

The wage for this role is$25 to $40 per hour, based on experience and qualifications.

As part of the DU Family of Companies, Cogswell Sprinkler offers more than just a job—we offer a career. When you join our team, you gain the support, stability, and resources of one of the nation's leading fire protection and life safety organizations, while working within a close-knit branch that values your contributions.

Why Choose DU Family of Companies?

• Competitive Compensation:We offer a competitive wage based on your experience and qualifications.
• Comprehensive Benefits Package:Including medical, dental, and vision insurance, a 401(k) with company match, paid time off, and more.
• Strength of the Family:Access the resources, training, and career opportunities that come with being part of a large, growing network of companies.
• Backed by APi Group:Additional stability and growth potential as part of a global leader in safety services.
• Long-Term Career Relationships:We invest in our people, with many team members building careers that span 20+ years.
• Values Match:If you value integrity, safety, and a commitment to protecting others, you'll fit right in with our team.

Davis-Ulmer Family of Companies is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

DAVIS-ULMER'S ENDURING PURPOSE: \"To protect what people value most.\"

All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and background check.

Equal Opportunity Employer, including disabled and veterans.