Fire Alarm Senior Service Technician - Richmond, VA

M.C. Dean, Inc.; Richmond (VA); On-site; USD 62,000 - 69,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and dis

Paid time off

Tuition reimbursement

401k Retirement Plan

Military Reserve pay offset

Paid maternity leave

Job summary

M.C. Dean in Tysons, VA is seeking a Fire Alarm Senior Service Technician to lead complex service and commissioning activities for critical facilities. The role demands deep expertise in fire alarm systems, NFPA 72 compliance, and mentoring junior technicians.

You will oversee diagnostic work, plan maintenance strategies, collaborate with cross-functional teams on large projects, and ensure safety, reliability, and customer satisfaction. U.S.

Qualifications

• High school diploma or GED with 10+ years related experience.
• 2-year technical degree with 8+ years related experience.
• Ability to obtain and maintain a Top-Secret clearance.
• Background check and U.S. citizenship required.
• NICET Fire Alarm Systems Level III certification preferred.

Responsibilities

• Lead and manage all aspects of fire alarm system servicing and inspections.
• Provide expert diagnostics and solutions for complex issues.
• Oversee testing of interconnected systems per NFPA 72 and applicable codes.
• Develop maintenance strategies and system upgrade plans.
• Mentor junior technicians and conduct training sessions.
• Collaborate on large projects and ensure safety and customer satisfaction.
• Prepare documentation for installation, service and commissioning.

Skills

Leadership

Troubleshooting

Diagnostics

Project management

Mentoring

Communication

NFPA 72 knowledge

Education

High school diploma / GED (10+ years experience)

2-year technical degree (8+ years experience)

NICET Fire Alarm Systems Level III (Certification)

Job description

Overview

About M.C. Dean

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Why Join Us?

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values, agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

Fire Alarm Senior Service Technician represents the highest level of technical expertise and leadership in fire alarm system servicing. This is a senior position within the team, responsible for leading complex projects, providing strategic guidance, and mentoring junior technicians. The role involves overseeing critical system inspections, resolving intricate technical challenges, and ensuring the superior performance and compliance of fire alarm systems.

Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and must meet eligibility requirements including U.S. citizenship for access to classified information. (Ability to obtain and maintain a Top-Secret clearance required.)

Responsibilities

Essential Functions and Responsibilities

• Lead and manage all aspects of fire alarm system servicing, including advanced inspections, complex troubleshooting, and in-depth repairs.
• Provide expert-level diagnostics and solutions for challenging technical issues in fire alarm systems to maintain optimal functionality.
• Oversee and conduct testing of all types of interconnected systems, ensuring compliance with NFPA 72 and other applicable codes.
• Develop and implement advanced maintenance strategies, system upgrades, and enhancement plans to optimize system performance.
• Mentor and guide junior technicians, developing training plans and conducting training sessions on various aspects of fire alarm systems.
• Collaborate with cross-functional teams to plan, execute, and oversee large-scale projects involving fire alarm systems.
• Conduct thorough system assessments, analyze performance data, and recommend system enhancements for maximum efficiency.
• Emphasize safety, quality service delivery, and customer satisfaction in all service activities, demonstrating a commitment to excellence and professionalism.
• Serve as a subject matter expert and provide remote assistance to team members, acting as the quality control authority for assessing their work.
• Prepare, review, and assess documentation related to fire alarm system installation, service, and maintenance, including installation plans, commissioning plans, testing plans, and schedules.
• This is not intended to be an all-inclusive list of job duties and responsibilities. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

We offer an excellent benefits package including:

• A competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid time off
• Tuition reimbursement
• 401k Retirement Plan
• Military Reserve pay offset
• Paid maternity leave

Qualifications

• High school diploma / GED with minimum 10 + years of related experience or
• 2 Year Technology Degree with 8+ years of related experiences
• This position has been identified as requiring anadditional client background check.
• Applicants selected will be subject to a government security investigation and must meet eligibility requirements including U.S. citizenship for access to classified information. (Ability to obtain and maintain a Top-Secret clearance required.)

Certification

• Posses NICET Fire Alarm Systems Level III or
• Pass NICET III in Fire Alarm Systems exam within 90 days of employment.
• Fire Alarm Systems Level IV (Preferred)

Additional Requirements

• Position is subject to an additional customer background check.
• This position will require up to 15% travel throughout the United States.
• Above average level of attention to detail and professional work ethic.
• Commitment to excellence and a high quality of work.
• Knowledge of NFPA 72 and OSHA Requirements
• Ability to function in a controlled, effective manner under stress.
• Strong desire to continuously increase your skill set and take on more responsibility.
• Above average communication skills with customers, other field personnel, office staff and sub-contractors.
• Excellent decision-making skills.
• Strong leadership skills

Abilities:

• The position requires the ability to lift, carry, and move objects weighing up to [50 pounds] on a regular basis. Candidates must demonstrate physical strength and stamina to perform various tasks, including but not limited to, loading, and unloading, operating equipment, and assisting in the transportation of various materials. Proper lifting techniques and safety protocols must be followed to ensure personal and team safety.
• Relocates a 12 foot stepladder without assistance.
• Works at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks and all types of ladders.
• Walks, climbs, lifts, squats, crawls, kneels, pushes, pulls and reaches overhead on a routine and repetitive basis.
• Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English.
• May use a standard ladder without exceeding the weight limit while carrying tools.
• Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Apply general rules to specific problems to produce answers that make sense.
• Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
• See details at close range (within a few feet of the observer).
• Listen to and understand information and ideas presented through spoken words and sentences.

Pay Range

USD $45.00 - USD $50.00 /Hr.