Fire Alarm & Security Technician

Summit Fire & Security; Charlotte (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Summit Fire & Security in Charlotte, NC is seeking a Fire Alarm & Security Technician to install, troubleshoot, service and repair fire alarm and security systems, with minimal supervision. Travel locally may be required.

The ideal candidate has 2 years in the fire life safety field, familiarity with fire alarm codes, and proficiency with testing equipment. NICET or state certification is preferred, along with a clean driving record.

Qualifications

• Minimum 2 years in Fire Life Safety industry, specifically Fire Alarm.
• 2 years of professional computer skills preferred.
• Must read/write and communicate in English.

Responsibilities

• Install, troubleshoot, service and repair fire alarm and security systems.
• Program and test fire alarm software and components.
• Repair or replace faulty alarm hardware (FACP, power supply, initiating devices).
• Follow safety procedures and complete work orders accurately.
• Communicate with customers and monitoring companies professionally.
• Complete documentation and use Field Service Lightning for work orders.

Skills

English communication

Customer service

Education

High School Diploma or equivalent

NICET or state certification (preferred)

Tools

Sage 300 CRE

Business intelligence systems

Job description

United States, North Carolina, Charlotte

Jul 02, 2026

JOB SUMMARY

The purpose of the Fire Alarm & Security Technician position is to install, troubleshoot, service and repair fire alarm and security systems, and other fire and life safety products with minimal supervision.

ESSENTIAL JOB DUTIES

• Knowledge of different manufacturers clean agent and high-pressure suppression systems.
• Appropriate use of required tools and test equipment such as multi-meter, megger, laptop to program, lifts, etc. to repair or replace fire alarm and suppression system components.
• Comprehensive working knowledge of fire alarm codes and standards.
• Programming and software knowledge with a variety of fire alarm systems that is used when removing or replacing components.
• Troubleshoot to determine fault or faults to include ground faults with fire alarm systems.
• Repair or replace damaged fire alarm components such as FACP, power supply, alarm-initiating devices, etc.
• Safely follow and perform procedures to handle, remove and replace explosive actuators such as squibs and gas cartridge actuators.
• Communicate with internal and external customers as well as offsite monitoring companies in a professional manner.
• Required to be punctual to required work locations and complete scheduled projects in timely manner.
• Use Field Service Lightning to track work orders, materials needed, time on job, etc.
• Complete documentation on work orders.
• Understand and follow SFS's Safety program, SDS book, Hazardous communication program, policies and procedures. Participate in weekly Toolbox talks. Employee must know where all related safety documentation is at all times on each project.
• Ensure company provided vehicle is clean and well maintained as required by company policies.
• Alarm Technicians will be placed in on-call status as required by location to handle emergency service requests.
• Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes, and standards changes.
• Train service technician trainees all applicable aspects of fire protection.
• Other duties may be assigned.

QUALIFICATIONS

The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of

Education, Training, Certifications and Experience may meet the job qualifications.

Education, Training, Certifications

• High School Diploma or equivalent, required.
• NICET or state specific certification, preferred.

Experience, Knowledge, Skill Requirements

• 2 years Fire Life Safety Industry experience, specifically in Fire Alarm, required.
• 2 years of professional computer skills, preferred.

Communication Skills

• Must have the ability to effectively read, write and communicate in English with employees and customers.

Systems and Software Skills

• 2 years using business intelligence systems, Sage 300 CRE, or similar, preferred.

Other Qualifications

• Valid driver's license with acceptable driving record required.
• Must be able to comply with SFS's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
• Must be able to travel 90% of the time, locally.

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS

Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.

Physical Requirements

While performing the duties of this job, the employee is frequently required to bend, ascend and descend step stools, ladders and stairs, kneel, lift <50lbs, reach above and below shoulders, stand and walk for extended periods of time. Employee is required to see in color, close and far distances, peripheral, depth, and adjust focus. Employee will occasional be required to balance, crouch, drive, kneel, lift >50lbs, sit, stoop, twist, and work at heights.

Employees will regularly be required to work outside, and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise. Employee will occasionally be required to work indoors in an office setting, work alone and with others. Employee must consistently wear all appropriate personal protective equipment, as required by company safety policies while visiting locations.

We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affiantive Action employer.

While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.