Fine Jewelry Sales Concierge — Seasonal Commission

Macy's; Cherry Hill Township (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Eight paid holidays

Merchandise discounts

Employee assistance program

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in our Fine Jewelry and Watch Complex. You will bring elegance, expertise, and personalized service to help customers find the perfect piece for life’s momentous occasions.

You’ll promote loyalty programs, support inventory and events, ensure secure, impeccable presentation of merchandise, and collaborate with your team to achieve sales goals.

Qualifications

• Minimum 1–2 years of related experience in retail or luxury sales.
• Excellent communication and customer service skills.
• Ability to learn product knowledge and convey it to customers.
• Comfort with point-of-sale tools and handling luxury merchandise.

Responsibilities

• Assist customers in selecting fine jewelry and watches.
• Promote loyalty and warranty programs.
• Maintain clean, organized, and well-presented display spaces.
• Support events and clienteling initiatives.
• Ensure inventory accuracy and secure handling of merchandise.

Skills

Customer service

Sales experience

Tools

POS systems

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in our Fine Jewelry and Watch Complex. You will bring elegance, expertise, and personalized service to help customers find the perfect piece for life’s momentous occasions.

You’ll promote loyalty programs, support inventory and events, ensure secure, impeccable presentation of merchandise, and collaborate with your team to achieve sales goals.