Fine Jewelry Sales Associate - Part Time

Belk; High Point (NC); On-site; USD 21,000 - 30,000; Part time

Job summary

Belk in High Point, NC is seeking a Fine Jewelry Associate to drive sales and deliver a premium customer experience by offering expert guidance in selecting fine jewelry and building client relationships in a commission environment. This hourly role emphasizes service excellence and a proactive, sales-driven approach.

This position requires a confident, tech-literate professional who can manage stock, support events, and provide seamless omnichannel service while upholding Belk standards.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Willingness to learn and perform role tasks.
• Ability to take ownership of tasks and contribute to store success.
• Self-directed with minimal supervision in a deadline-driven environment.
• Excellent communication.
• Comfortable with technology, including smartphones, tablets and Windows-based operating systems.
• Flexible schedule including nights, weekends, and holidays.
• Must move around store areas and be accessible to customers.
• Must lift at least 40 lbs.

Responsibilities

• Demonstrate ownership and drive store objectives.
• Create memorable store experiences through relationships with team, vendors, customers, and community.
• Build customer loyalty with tailored product advice and clienteling.
• Execute promotions, events, trunk shows, and customer outreach to boost sales.
• Use selling tools to provide omnichannel service and product details.
• Enhance customer experience by suggesting service plans and providing minor repair assistance and cleaning services.
• Leverage training tools and vendor resources to build product knowledge and suggestive selling.
• Maintain visual merchandising and caseline standards in line with vendor/company directives.
• Contribute to a positive store culture by sharing knowledge and celebrating achievements.
• Support fulfillment and asset protection by executing omni and operations processes safely.

Skills

Customer service

Sales

Ownership

Teamwork

Communication

Technology proficiency

Flexible schedule

Physical stamina

Attention to detail

Tools

POS systems

Windows OS

Mobile devices familiarity

Job description

The Fine Jewelry Associate drives sales and delivers a positive customer experience by providing excellent service through building client relationships and offering expert guidance in selection of fine jewelry merchandise. This role has a genuine enthusiasm for the fashion and jewelry industry, competitive drive, and confidence to excel in a commission environment. This is an hourly position.

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.

• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.

• Build customer loyalty by delivering excellent service, utilizing clienteling tools, and offering tailored product advice and recommendations to meet client needs and preferences.

• Execute successful promotions, special events, trunk shows, and customer outreach to maximize performance and drive sales.

• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.

• Enhance customer experience by suggesting fine jewelry service plans and offering additional services. Provide repair estimates, complete proper documentation, receive and prepare shipments, and provide minor repair assistance and cleaning services.

• Leverage training tools, use vendor resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, and expertise in the latest industry tips, accessory trends, and fine jewelry product offerings. Encourage repeat client interactions as a knowledgeable and trusted resource.

• Merchandise and replenish products timely. Maintain visual merchandising, signing, and fine jewelry caseline standards, aligning presentations with vendor and company directives.

• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.

• Support fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and following security protocols and safety guidelines.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.

• Skills and experience to perform in the role and a commitment to continuously learn.

• Ability to take ownership of assigned tasks and contribute to store success.

• Self-directed and able to work with minimal supervision in a deadline-driven environment.

• Communicate with excellence.

• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.

• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.

• Must regularly move around all store areas and be accessible to customers.

• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
  

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.