Fine Dining Server-Mason Pointe-PT-Day/Evening

Lutheran Senior Services; Chesterfield (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

PTO and PTO Sell-back

Retirement savings with employer match

Education Financial Assistance

Employee Assistance Program (EAP)

Wellness programs

Commuter support

Job summary

EverTrue is seeking a dining server for an upscale dining atmosphere. You will maintain clean, sanitary conditions and assist in some food preparation while serving 16+ guests at a time and using knowledge of the menu and allergens.

The role emphasizes courteous service, accuracy in orders, and the ability to handle routine tasks with interruptions while ensuring a high-quality dining experience for residents and guests.

Qualifications

• Minimum 1 year (preferably 2–3 years) of waiting in a fine dining or country club venue.
• Ability to read, understands and follows recipe instructions, diet orders, resident preference cards, and work assignments.
• Willingness to perform routine, repetitive tasks with frequent interruptions.
• Patient and tolerant toward staff, residents, and family members.
• Ability to develop constructive working and interpersonal relationships with colleagues and customers
• Problem solving and decision making skills
• Service orientation and excellent organizational skills
• Active listening and effective communication competencies
• Hepatitis A vaccine if working within St. Louis County (health regulations)

Responsibilities

• Provide excellent customer services that promotes satisfaction and is reflective of an upscale dining experience
• Take and serve food/beverage orders timely and appropriately that is reflective of an upscale dining experience
• Greet customers with courtesy and friendliness, making quick decisions to address dissatisfied customers when needed
• Know all details of the menu including description, allergens, and how each item is prepared
• Make recommendations or share additional information with customers regarding the menu
• Have full knowledge of all drink recipes to enter into computer software
• Serve 16 or more guests at a time; Recall orders upon request by guest
• Check products for quality and correct any problems that may prevent a guest from enjoying their visit
• Perform defined work routines, using various dining service utensils, supplies and equipment as assigned
• Assist with any and all aspects for dining service set-up, including dining room and tables/placings, stocking buffets and serve stations, preparing beverages, salads and desserts and other food items
• Assist in receiving and storing food and supplies, ensuring all foods are served at proper temperatures and on time
• Assist with clean-up to ensure all dining service areas are maintained in accordance with policies and standards

Skills

Waiting experience

Recipe literacy

Adaptability

Patience

Interpersonal skills

Problem solving

Service oriented

Active listening

Job description

Introduction

At EverTrue, team members at all levels find their calling in our mission of Older Adults Living Life to the Fullest. In this work environment, all team members are part of a community and appreciated by the people they work with – residents and coworkers – every day.

Summary

Performs the functions of a dining server in an upscale dining atmosphere, as well as a variety of dining service functions including maintaining clean, sanitary and organized conditions of dining areas, facilities and equipment. May assist in some aspects of food preparation.

Responsibilities

• Provide excellent customer services that promotes satisfaction and is reflective of an upscale dining experience
• Take and serve food/beverage orders timely and appropriately that is reflective of an upscale dining experience
• Greet customers with courtesy and friendliness, making quick decisions to address dissatisfied customers when needed
• Know all details of the menu including description, which items contain allergens, and able to describe to guest how each items is prepared and cooked
• Make recommendations or share additional information with customers regarding the menu
• Have full knowledge of all drink recipes to enter into computer software
• Serve 16 or more guests at a time; Recall orders upon request by guest
• Check products for quality and correct any problems that may prevent a guest from enjoying their visit
• Perform defined work routines, using various dining service utensils, supplies and equipment as assigned
• Assist with any and all aspects for dining service set-up, including dining room and tables/placings set-up, stocking buffets and serve station, preparing beverages, salads and desserts and other food items as instructed and in accordance with recipes, and assistance at catering events.
• Assist in receiving and storing food and supplies, ensuring all foods are served at proper temperatures and on time.
• Assist with any and all aspects of clean-up to ensure all dining service areas are maintained in accordance with policies and standards by completing daily cleaning duties, busing tables, sweeping, mopping and vacuuming, washing dishes, removing trash, stocking and storing items correctly and keeping all dining service work areas clean.

Qualifications, Knowledge, Skills & Abilities

• Must have a minimum of 1 year (preferably 2 to 3 years) of waiting in a fine dining or country club venue.
• Ability to read, understands and follows recipe instructions, diet orders, resident preference cards, and work assignments.
• This position will show a willingness to perform routine, repetitive tasks with frequent interruptions.
• Must be patient and tolerant toward staff, residents, and family members.
• Ability to develop constructive working and interpersonal relationships with colleagues and customers
• Problem solving and decision making skills
• Service orientation and excellent organizational skills
• Active listening and effective communication competencies
• Must have or be willing to receive a Hepatitis A vaccine if working within St. Louis County (in accordance with County health regulations)

Physical Requirements and Working Conditions

The physical activities and demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities. The Waiter/Waitress stands and walks intermittently throughout the working day, as well as reaches, stoops, bends, lifts, carries, and manipulates various food products, dietary supplies and equipment. The Waiter/Waitress must have an ability to work with chemicals and cleaning agents. Must be able to withstand exposure to temperature and humidity changes as in entering refrigerated storage areas, working at ovens, ranges, dish-washing machines, and at steam tables. This employee must be free from infections or diseases. The employee must have the ability to lift and carry a 27in long tray weighing 20lb from a height of 36 inches and carry a distance of 100ft; walk continuously for ½ mile; push and/or pull a 180lb sled a distance of 20ft requiring 30lbs of force; push a wheelchair with a load of 200lbs for a distance of 100ft; push/pull 30lbs; and perform 1 full squat. This job description is intended to describe the general nature and level of work performed by those assigned to this classification. This job description in no way states or implies that these are the only duties to be performed by those occupying this position. The job description and job functions described herein are subject to possible modification by EverTrue in accordance with applicable federal, state, and local laws.

EverTrue Pay & Benefits

Pay grade: 07, $15.00/hour to $22.00/hour. Eligible for shift differentials: No. For information on EverTrue benefits-eligibility by employment status, please see below. All employees: Paid Time Off (PTO) and PTO Sell-back, Retirement savings benefits with an employer match contribution, Education Financial Assistance, Employee Assistance Program (EAP), Wellness, Pay advances (PayActiv), Caregiver support (TCARE), Leaves of Absence, Special retail deals and discounts (Perkspot), and Commuter support. Part-time: In addition to the benefits provided to all employees… Extended Sick Pay, Bereavement Pay, and Jury Duty Pay. Full-time or Weekend Option: In addition to the benefits provided to all employees and Part-time employees… Medical/Pharmacy, Dental, Vision, Flexible Spending Accounts (Healthcare and Dependent Care), Life insurance, Disability (Long-term and Short-term), Voya income protection benefits (Hospital, Critical Illness, and Accident), and Pet insurance.

Additional Information

N/A Lutheran Senior Services is a faith-based, mission-driven not-for-profit network that specializes in enhancing life for seniors, ages 62-plus. With 19 locations in Missouri and Illinois, we offer quality choices and exceptional support for retirement living. Through affordable housing sites, in-home services and senior living communities, we provide a person-centered approach to a comprehensive continuum of life choices. Building upon a tradition of excellence for over 160 years, Lutheran Senior Services is fulfilling its Christian mission of Older Adults Living Life to the Fullest.