FinCrime Operations Lead: AML Investigations

慨正橡扯; Austin (TX); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Wise in Austin, TX is seeking a FinCrime Operations Team Lead to direct daily operations of a team handling KYC/AML, fraud, and screening. You will ensure regulatory compliance while focusing on customer impact and operational efficiency.

You will build scalable processes, mentor analysts, manage performance, and collaborate with stakeholders to reduce risk and protect Wise's customers.

Qualifications

• Excellent verbal and written communication in English.
• At least 1-2 years of leading small to medium teams in operations.
• Good understanding of the regulatory framework surrounding KYC/AML/Fraud/Risk.
• You are familiar with money laundering methods and other financial crime trends.

Responsibilities

• Lead by example to drive a customer-focused mindset across the fincrime organization.
• Coach and develop a strong team of FinCrime Analysts with actionable feedback.
• Oversee daily operations, ensuring regulatory compliance and policy adherence.
• Identify opportunities for process and tooling improvements.
• Measure KPIs and ensure targets and quality standards are met.
• Escalate high-risk issues to leadership with timely documentation.

Skills

Team Leadership

English Communication

KYC/AML Knowledge

Stakeholder Management

Education

Bachelor's degree in Finance, Business Administration, Law, or related field

Certifications: ICA, CAMS, or equivalent (KYC/EDD/AML/Fraud/Screening/Risk)

Tools

Looker

Superset

Job description

Wise in Austin, TX is seeking a FinCrime Operations Team Lead to direct daily operations of a team handling KYC/AML, fraud, and screening. You will ensure regulatory compliance while focusing on customer impact and operational efficiency.

You will build scalable processes, mentor analysts, manage performance, and collaborate with stakeholders to reduce risk and protect Wise's customers.