FinCrime Escalations Officer

Revolut; New York (NY); On-site; USD 100,000 - 140,000; Full time

Job summary

Revolut Ltd. is seeking an Escalations Officer within Financial Crime Operations to help keep customers safe by ensuring high-quality suspicious activity reporting across branches.

You will act as escalation point for SARs and collaborate with local authorities to strengthen controls. The role requires experience in FinCrime and AML regulations, with the ability to review policies and work across multiple investigations systems.

Qualifications

• Experience as compliance/FinCrime officer in a major financial institution.
• In-depth knowledge of AML and sanctions regulations.
• Ability to review policies and advise if changes are required.
• Experience operating a variety of internal and external systems and databases to complete investigations.

Responsibilities

• Act as the escalation point and ensure high-quality suspicious activity reports are submitted according to local requirements.
• Respond to regulatory inquiries and other requests from local authorities related to SARs.
• Managing queries requiring a second line of defence review.
• Working with the MLRO and escalating significant cases.
• Monitoring and detecting rare or new patterns, and reporting emerging trends in suspicious activity.
• Resolving escalated cases, following expected resolution times.
• Participating in projects with management as required.
• Collaborating on training initiatives and implementation of new processes.

Skills

Compliance experience

FinCrime operations

AML knowledge

Regulatory inquiries

Tools

Investigations systems

Job description

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.

We’re looking for an Escalations Officer to ensure effective and compliant suspicious activity reporting in branches across Europe. You'll be performing assessments and making decisions on reports, which are escalated from the first line of defence.

Up to shape what's next in finance? Let's get in touch.

What you'll be doing

• Acting as the escalation point and ensuring high-quality suspicious activity reports are submitted according to local requirements
• Responding to regulatory inquiries and other requests from local authorities related to SARs
• Managing queries requiring a second line of defence review
• Working with the MLRO and escalating significant cases
• Monitoring and detecting rare or new patterns, and reporting emerging trends in suspicious activity
• Resolving escalated cases, following expected resolution times
• Participating in projects with management as required
• Collaborating on training initiatives and implementation of new processes

What you'll need

• Experience as compliance/FinCrime officer in a major financial institution
• Exposure to FinCrime operations, acting as the escalation point and ensuring positive hits are investigated and escalated as required in a timely manner
• In-depth knowledge of AML and sanctions regulations
• Experience operating a variety of internal and external systems and databases to complete investigations
• The ability to review policies and procedures and advise if changes are required when necessary