Financial Wellness Teller — Elevate Customer Experience

PNC; Mars (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/prescription coverage (HSA)

Dental and vision options

Life insurance for employee and family

Short and long-term disability

401(k) with PNC match

Pension and stock purchase plans

Dependent care reimbursement account

Back-up child/elder care

Educational assistance

Job summary

PNC is seeking a Full Time Teller at the Adams Township branch in Mars, PA. This in-office role focuses on delivering a personalized customer experience, educating customers on banking options, and referring opportunities to branch staff. The position emphasizes accuracy, policy adherence, and customer satisfaction.

PNC highlights a supportive culture and collaboration with recruiters to ensure alignment with career goals. Sponsorship for employment visas or STEM OPT is not offered for this role.

Qualifications

• No college degree required.
• Prior experience is not required.
• In lieu of a degree, a comparable combination of education, certification(s), and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Full Time Teller at the Adams Township branch in Mars, PA. This in-office role focuses on delivering a personalized customer experience, educating customers on banking options, and referring opportunities to branch staff. The position emphasizes accuracy, policy adherence, and customer satisfaction.

PNC highlights a supportive culture and collaboration with recruiters to ensure alignment with career goals. Sponsorship for employment visas or STEM OPT is not offered for this role.