Financial Systems Support Analyst

SourcePro Search, LLC; New York (NY); On-site; USD 85,000 - 110,000; Full time

Job summary

SourcePro Search, LLC is seeking a Financial Systems Support Analyst in New York, NY. This role focuses on maintaining Aderant Expert/3E systems, ensuring data integrity, and delivering timely user support.

You will develop SQL queries, work with SSRS and Power BI, and help with reporting and analytics for the Business Finance team. Ideal candidates have 3+ years of experience with Aderant products, strong analytical skills, and a proven ability to troubleshoot in a fast-paced professional

Qualifications

• Degree-level qualification in computing or a related field.
• 3+ years of experience supporting Aderant Expert, 3E, or comparable software.
• Experience with SSRS and/or Power BI.
• Experience supporting financial system integrations and APIs.
• Strong SQL querying, analytical, troubleshooting, and problem-solving skills.

Responsibilities

• Provide daily technical and functional support for Aderant financial systems and related applications.
• Troubleshoot system issues and document resolutions and support procedures.
• Assist users with system navigation, functionality, and inquiries.
• Maintain data integrity across financial systems and related applications.
• Develop and execute ad hoc SQL queries for data analysis and reporting.

Skills

SQL querying

Data analysis

Troubleshooting

Communication

Education

Bachelor's degree in computing or related field

Tools

Aderant Expert

Aderant 3E

SSRS

Power BI

Job description

Financial Systems Support Analyst

New York, NY | Full-Time | Fixed-Term Contract

We are seeking a Financial Systems Support Analyst to provide technical and functional support for the Firm's Aderant financial systems and related applications. This role focuses on system maintenance, user support, data integrity, SQL querying, and financial reporting. The ideal candidate has hands-on experience with Aderant Expert or 3E, strong analytical skills, and the ability to troubleshoot issues in a fast-paced professional environment.

What You’ll Do

• Provide daily technical and functional support for Aderant financial systems and related applications, including time entry, cost recovery, and financial reporting.
• Troubleshoot system issues, elevate complex problems to senior analysts or vendors, and document resolutions and support procedures.
• Assist users with system navigation, functionality, and technical inquiries.
• Maintain data integrity and accuracy across financial systems and related applications.
• Develop and execute ad hoc SQL queries for data analysis, reporting, and troubleshooting.
• Identify and resolve cost recovery upload errors.
• Run standard SSRS reports and respond to ad hoc reporting requests from the Business Finance team.
• Develop and maintain SQL queries, SSRS reports, dashboards, and Power BI reports.
• Analyze financial data to support business decisions and operational reporting.
• Support financial system integrations and APIs to help maintain reliable system functionality.

What You’ll Bring

• Degree-level qualification in computing or a related field.
• 3+ years of experience supporting Aderant Expert, 3E, or comparable professional services practice management software.
• Experience with SSRS and/or Power BI.
• Experience supporting financial system integrations and APIs.
• Strong SQL querying, analytical, troubleshooting, and problem-solving skills.
• Ability to manage multiple priorities and respond to support requests in a fast-paced environment.
• Strong communication skills and the ability to provide professional, timely user support.

Preferred Qualifications

• Experience with Aderant Framework or other legal financial systems.
• Familiarity with Chrome River, Intapp Time, Legal360, or similar legal applications.
• Experience supporting large, multi-office law firms.
• Previous experience in the legal industry.