Financial Services Representative - Holbrook

Teachers Federal Credit Union; Town of Islip (NY); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Performance bonus (discretionary)

Paid time off

401(k) company contribution

Dental & Vision premium covered

Tuition reimbursement

Credit card loan discounts

Job summary

Teachers Federal Credit Union in Islip, NY, with over 70 years of experience, helps members build a strong financial foundation and offers a wide range of career opportunities from part-time roles to executive leadership. The Financial Services Representative role focuses on building member relationships and guiding customers to modern banking channels.

You will learn members' financial goals, recommend tailored solutions, and assist with transactions while promoting online and mobile banking

Qualifications

• High School degree or GED required.
• At least 1 year general work experience.
• At least 6 months cash handling experience preferred.
• Strong communication and customer service skills required.
• Bilingual Spanish required.

Responsibilities

• Work with new and existing members to understand their financial needs and deepen relationships.
• Process routine financial transactions for members efficiently and accurately (deposits, withdrawals, loan payments, cashier’s checks, IRA) in compliance with regulations and guidelines.
• Provide recommendations and assist members with a wide array of financial solutions to satisfy spending, saving, borrowing, and investing needs.
• Educate members to bank more efficiently using the web, mobile, and ATM.
• Provide financial education and services to help them fit banking into their everyday lives.
• Proactively contact members to schedule appointments to discuss their personal financial goals.
• Perform other duties as needed upon request by immediate supervisor.

Skills

Communication

Interpersonal skills

Customer service

Sales

Mathematical skills

Problem solving

Multitasking

Attention to detail

Bilingual Spanish

Education

High School degree or GED

Job description

Join Our Team

For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America’s Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation’s leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities.

Brief Description

Join Our Team

For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America’s Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation’s leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities.

Summary

The Financial Services Representative builds and strengthens member relationships and introduces members to new, more efficient ways of banking online, the mobile app, and ATMs. The Financial Services Representative will learn members’ personal financial goals and recommend tailored solutions to meet their needs.

Education/Experience

• High School degree or GED required
• Minimum one year of general work experience, customer service, call center, sales or branch experience required.
• Minimum of six months cash handling experience preferred
• Strong communication, interpersonal, customer service, sales, mathematical, problem solving, multitasking and computer skills, and attention to detail required
• Bilingual Spanish required

Job Responsibilities

• Work closely with new and existing members to understand their financial needs and deepen relationships
• Process routine financial transactions for members efficiently and accurately (including deposits and withdrawals, loan payments, cashier’s checks, IRA) in compliance with regulations and guidelines
• Provide recommendations and assist members with a wide array of financial solutions to satisfy their spending, savings, borrowing, and investing needs
• Educate members to bank more efficiently using the web, mobile, and ATM
• Provide financial education and services to members to help them fit banking into their everyday lives
• Proactively contact members to schedule appointments to discuss their personal financial goals
• Perform other duties as needed upon request by immediate supervisor

Benefits Of Joining The Teachers Team

We provide a competitive compensation and benefits package that includes, but is not limited to:

• This position is eligible for our quarterly retail performance incentive program. Employees in non-commission roles may also receive an annual discretionary bonus.
• Paid time off for vacation, personal days, and holidays
• 401(k) company contribution
• Teachers pays 100% of Dental & Vision premium
• Tuition reimbursement is offered to full-time employees
• Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers

The good faith range for this position is $23.00 to $24.50 an hour. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.

To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers

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