Financial Services Representative

World Finance; Irving (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Vacation time

401(k) with company match

Volunteer hours

Job summary

World Finance in Irving, TX is hiring a Financial Services Representative. The role supports the Branch Manager to run the branch efficiently, drive growth, and deliver excellent customer service.

You will process loan applications, prepare documents, balance cash, and help build local tax clientele while promoting World Finance services. The position offers hourly pay and a path toward management, with a focus on community engagement, teamwork, and dependable transportation for deposits and

Qualifications

• Must demonstrate self-confidence and strong organizational skills.
• Valid driver’s license and access to reliable transportation.
• Willingness to seek quality-driven solutions and embrace new ideas.
• Team player with ability to collaborate across branches.

Responsibilities

• Guide customers toward sound financial choices and up-sell products.
• Provide top-tier customer service and assist with questions and loan products.
• Process loan applications and prepare loan documents.
• Balance cash drawer and prepare bank deposits daily.
• Maintain customer relationships and build community presence at the branch.
• Support branch manager and complete other duties as assigned.

Skills

Self-confidence

Organizational skills

Customer service

Computer skills

Driver's license

Job description

# Financial Services Representative### Full timeIrving,TexasR18696The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.**Hourly Pay: $15 - $16****What you’ll do:*** Guide customers toward upward credit mobility through good financial choices.* Provide top-tier customer service, assisting customers with questions, concerns, and products.* Process and prepare loan applications.* Take and process payments.* Prepare loan documents and execute loan closing on current renewal loans.* Balance assigned cash drawer daily.* Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.* Maintain strong customer relationships and build community within your branch.* Other duties include but are not limited to: + Call approved and unmade applications to close loans daily. + Help build tax clientele and provide tax services. + Send complete and accurate credit denial letters within 30 days from the date of application. + Pay branch expenses as instructed by Branch Manager.**Experience (and Requirements) that will WOW us!*** Must be able to demonstrate self-confidence and organizational skills.* A history of choosing kindness, showing compassion, and helping others.* The willingness to seek quality-driven solutions and embrace new ideas.* Absolute team player – pitching in when needed and accepting help, too.* To perform this job successfully, an employee must have basic computer skills.* A valid driver’s license & access to a dependable vehicle.* ### Must possess a valid driver’s license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.**Why World?*** We hire from within: we want to see you grow and climb in this company. + Each year, we promote 80% of Financial Services Reps to management. + 75% of World’s Operations Executives moved up from a similar role.* We pay you to give back: employees get paid volunteer hours each year.* Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.* Paid holidays, vacation time, and a 401(k) plan (including company match).* Be part of a team with clear values, strong community, and a sense of belonging.* We’ll get you home for dinner: your life outside of work is priority #1* You’ll make a positive impact on the lives of the customers you serve.**Who is World?**Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually – turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.**Physical Demands and Working Conditions:**• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential.**Disclaimers:** Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.