FINANCIAL SERVICES PRODUCER

Hendrickauto; Florida; On-site; USD 60,000 - 90,000; Full time

Job summary

Hendrick Lexus Charlotte is seeking a Financial Services Producer to coordinate the sale of finance and insurance programs to customers. The role collaborates with lenders and financial institutions to provide financial services for dealership customers, ensuring accurate documentation and adherence to F&I reporting requirements.

The position emphasizes selling financing and insurance, attaining department goals, and maintaining CSI standards while working with the sales team and completing

Qualifications

• Bachelor Degree required.
• 3-5 years education/experience in finance or automotive finance.
• Knowledge of dealership finance and insurance procedures.
• Knowledge of regulations and laws governing financing in the automotive industry.
• Ability to work with lenders and financial institutions.
• Prior automotive sales experience desired.

Responsibilities

• Sell financing and insurance to customers.
• Attain gross production targets for financial services.
• Review customer credit applications.
• Present extended service contracts and owner protection programs.
• Maintain documentation for each deal via deal checklist.
• Liaise between customer and lending institutions.

Skills

Persuasive selling

Interpersonal skills

Communication

Education

Bachelor Degree

Tools

Microsoft Office

Dealer Management System (F&I module)

Job description

Hendrick Lexus Charlotte

Location: 6025 E. Independence Blvd, Charlotte, North Carolina 28212

Summary: Responsible for coordinating the sale of finance and insurance programs to customers. The Financial Services Producer works with lenders and financial institutions to provide financial services to dealership customers.

Supervisory Responsibilities: This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities

• Sells financing and insurance to customers.


• Responsible for the attainment and gross production of financial services’ goals and objectives.


• Reviews customer credit applications.


• Present extended service contracts and other owner protection programs available to customers.


• Assesses profitability to dealership of financing arrangements.


• Utilizes the menu selling process.


• Ensures necessary documentation for each deal is complete by utilizing a deal checklist.


• Works closely with sales team, maintains effective employee relations.


• Maintains AFIP Certification.


• Acts as liaison between the customer and the lending institution.


• Ensures adherence to F&I reporting requirements of company.


• Attends weekly manager meetings.


• Maintains CSI at or above Company standards.


• Maintains an organized, clean and safe work area.


• Participates in required training.


• Records all hours worked accurately in company timekeeping system.


• Follows Safeguards rules and regulations.


• Demonstrates the Company’s Core Values.


• Complies with Company policies and procedures.


• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.


• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education

• Bachelor Degree

Desired Work Experience

• Automotive


• Business


• 3-5 years Education/Experience: Degree or commensurate finance experience. Knowledge of dealership finance and insurance procedures preferred. Knowledge of regulations and laws governing financing in the automotive industry. Ability to work with lenders and financial institutions. Prior automotive sales experience desired.

Certificates and Licenses

• Valid Driver’s License


• AFIP Certification

Computer Skills: Advanced knowledge of Microsoft Office products. Advanced ability to operate Finance and Insurance portion of Dealer Management System.

Communication Skills

• Ability to understand and follow instructions.


• Ability to communicate effectively with customers and company personnel.


• Strong interpersonal and persuasive selling skills.

Attendance Expectations

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. Must be able to lift up to 5 pounds.

Environment Demands

Duties are performed primarily in finance and insurance and sales areas. Considerable time spent on the phone and at a computer. Work involves frequent customer contact and interaction with lending institutions.

Verbal and Writing Ability

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one‑on‑one and small group situations to customers and other employees.

Math Ability

Ability to add, subtract, multiply and divide.

Reasoning Ability

Knowledge of bank and insurance terminology and procedures. Ability to review and process sales contracts and finance documents.

Core Values

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an EqualOpportunityemployer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.

Hendrick Automotive Group believes that its people are its most important assets. Together, everyone achieves more. We work as a team, best utilizing our individual talents and skills to reach a common goal. Hendrick Automotive Group teammates help each other to balance their commitments to family and to the community they represent. Our 10,000 plus teammates across the country are empowered and trained to be leaders within our organization. At Hendrick Automotive Group we are defined by our integrity. We believe in doing what is right for our fellow teammates, our customers and our corporate partners. The core values of this company are what shape every action we take and every decision that is made. Our customers are important to us. They’re family. We genuinely desire for our customers to feel valued and cared about whenever inside our doors. Every day, Hendrick Automotive Group teammates recommit themselves to exceeding the expectations of our customers. The Hendrick name is synonymous with winning, at the dealership and on the race track. We are committed to continuing the Hendrick tradition of success and performance. Our teammates are empowered to overcome obstacles and do what it takes to satisfy our customers, lift up our fellow teammates and build profits. The automotive industry is rapidly progressing. Every day, Hendrick Automotive Group takes the initiative to find ways to achieve success through simpler, better, faster and leaner processes. We work daily to invest in the improvement of our teammates and develop resources to offer opportunities for personal growth and development. We strive for excellence in all that we do.