Financial Services Counselor - Oklahoma Baptist University

Christian Career; Shawnee (OK); On-site; USD 40,000 - 50,000; Full time

Job summary

Oklahoma Baptist University is seeking a Financial Services Counselor to guide prospective and first-year transfer students through the financial aid process, explain costs, and help families understand payment options.

You will coordinate with the Admissions Department as the primary Student Financial Services representative at events, maintain accurate records, and assist with account management and reporting.

Qualifications

• Bachelor's degree; experience in a college financial aid office may be allowed to substitute for required degree.
• Prefer candidates with experience in a college financial aid office with significant student contact.
• Must be a member of a local evangelical Christian church.

Responsibilities

• Counsel prospective and current students and families regarding the costs of college and the programs available to help meet those costs.
• Explain and interpret student loan options, applications, and repayment requirements.
• Verify accuracy and completeness of financial aid applications and determine student eligibility for federal and state financial aid programs.
• Award federal and state aid, strictly adhering to regulations and guidelines.
• Serve as a liaison with the Admissions Department and act as the primary Student Financial Services representative at admissions and recruitment events.
• Maintain accurate records in computerized data systems and generate internal reports as needed.
• Monitor student accounts receivable and communicate with students regarding past due balances.

Skills

Customer service

Communication skills

PC literacy

Policy explanation

Education

Bachelor's degree

Tools

Database systems

Job description

Financial Services Counselor - Oklahoma Baptist University

Purpose: Counsel prospective and first-year transfer students throughout the recruitment cycle regarding the student financial aid program and application process. Ensure understanding of cost and payment options and act as liaison with the Admissions Department for recruitment-related events. Ensure compliance with federal, state, and university regulations. This is an entry-level position that requires strong communication and customer service skills.

Essential Functions

• Primarily serve prospective students and their families by providing guidance and support throughout the financial aid process, while also assisting current students and families as needed.
• Counsel prospective and current students and families concerning the costs of college and the programs available to help meet those costs.
• Advise on federal, state, and university application processes and financial aid requirements.
• Explain and interpret student loan options, applications, and repayment requirements.
• Verify accuracy and completeness of financial aid applications. Determine student eligibility for federal and state financial aid programs.
• Award federal and state aid, strictly adhering to the respective regulations and guidelines.
• Serve as a liaison with the Admissions Department and act as the primary Student Financial Services representative at admissions and recruitment events, including setting up informational tables, participating on panels, and presenting financial aid information to groups of prospective students and families.
• Maintain accurate records in computerized data systems and generate internal reports as needed using system report writer, spreadsheets, and word processing.
• Monitor student accounts receivable, assist students in setting up payment plans, assess late charges, and communicate with students regarding past due balances.
• Perform other duties as assigned.

Qualifications

Knowledge, skills, and abilities

• Knowledge of principles of personal service, of principles and methods for promoting services, including marketing strategy and tactics.
• Skill in conveying information effectively; actively looking for ways to help people; using logic and reasoning to solve problems; identifying complex problems; developing and evaluating options and implement solutions.
• Ability to use personal computer, including working knowledge of applications such as word processing, spreadsheets, and database systems.
• Ability to understand and explain complex policies and procedures in clear, easy to understand terms.

Education

Bachelor's degree; experience in a college financial aid office may be allowed to substitute for required degree.

Experience

Prefer candidates with experience in a college financial aid office with significant student contact.

Special Requirements

Must be a member of a local evangelical* Christian church.

*Evangelical is a broad term referring to segment within Christianity which maintains the authority of the Bible and the belief in salvation by faith in Jesus alone.

OBU Benefits Summary

OBU understands that our employees are our most valuable assets when fulfilling our mission. We strive to offer an extensive array of benefits and opportunities for employees to choose from. Full-time employees benefit from the generous OBU provision of premium contributions for nationwide family-friendly Health and Dental coverages along with free life insurance that includes accidental death and dismemberment equal to an employee’s base salary. OBU provides access to optional employee-paid ancillary benefits like vision, hospitalization, critical illness, accident, additional employee-paid family life insurance coverages, and education benefits at OBU and other institutions of higher education. There is generous paid time off that includes annual granted vacation time, accrued sick leave, six annual holidays, and week-long breaks for Thanksgiving and Christmas that include energy conservation days. For all employees working at least half-time, there is an employer matching opportunity for retirement investments in a 403(b)(9) plan administered by Guide Stone. There are numerous other perks and opportunities for OBU employees including FREE family membership to the OBU Recreation and Wellness Center or RAWC, Global outreach university mission trips, cafeteria discounts, and parking privileges to name a few.