Financial Services Client Associate – Client Service & Ops

LD&B Insurance and Financial Services; Waynesboro (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

Layman Diener Borntrager Insurance Agency is seeking a Client Associate to assist the Financial Services Division with client onboarding, service, and data processing. The role supports marketing initiatives, handles account processing, and helps manage the client experience in a fast-paced office environment.

The successful candidate will demonstrate strong communication, organizational skills, and a commitment to compliance with industry standards.

Qualifications

• High school diploma required; college courses preferred.
• Ability to obtain licenses/certifications relevant to the division.
• Adherence to compliance requirements for regulatory bodies and the firm.
• Excellent communication and interpersonal skills for client service.
• Strong organizational and time management skills for multiple tasks.

Responsibilities

• Support the Financial Services Division with client account opening, onboarding, and service.
• Collaborate with marketing to develop division materials.
• Review and maintain processes for efficient workflows in line with policy.
• Perform data entry, generate reports, and master financial services platforms.
• Build professional client relationships and deliver high-quality service.
• Demonstrate regular attendance and alignment with company values.
• Assist with other duties as assigned by management.

Skills

Communication skills

Time management

Self-starter

Information security

Interpersonal skills

Adaptability

Education

High school diploma

College coursework (office environment)

Job description

Layman Diener Borntrager Insurance Agency is seeking a Client Associate to assist the Financial Services Division with client onboarding, service, and data processing. The role supports marketing initiatives, handles account processing, and helps manage the client experience in a fast-paced office environment.

The successful candidate will demonstrate strong communication, organizational skills, and a commitment to compliance with industry standards.