Financial Services Advocate | Customer-Centric Pro

Money Mart; Kailua CDP (HI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Monthly bonus potential

Paid Time Off

Retirement options

Education reimbursement program

Perkopolis discounts

Free cheque cashing and money orders

Discounted foreign exchange services

Job summary

Money Mart is a leading North American non-prime lender with 40+ years of experience and 400+ locations. We offer competitive pay, a monthly bonus potential, and comprehensive benefits including PTO and retirement options.

This role is based at our Kailua-Kona branch and focuses on delivering exceptional customer service and accurate financial transactions. Join Money Mart to contribute to community-focused initiatives and work in a diverse, inclusive environment that supports your growth and

Qualifications

• Minimum of one year of financial services and sales experience.
• Passion for customer service.
• High school diploma or equivalent.

Responsibilities

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers' needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Skills

Customer service

Sales

Education

High school diploma or equivalent

Job description

Money Mart is a leading North American non-prime lender with 40+ years of experience and 400+ locations. We offer competitive pay, a monthly bonus potential, and comprehensive benefits including PTO and retirement options.

This role is based at our Kailua-Kona branch and focuses on delivering exceptional customer service and accurate financial transactions. Join Money Mart to contribute to community-focused initiatives and work in a diverse, inclusive environment that supports your growth and