Financial Sales Manager I (Branch Manager)

First Citizens; Hartsville (SC); Vor Ort; USD 65.000 - 110.000; Vollzeit

Benefits dieser Stelle

Benefits package

Zusammenfassung

First Citizens Bank is seeking a Financial Sales Manager in Hartsville, SC to lead branch sales, oversee operations and coach a team in delivering personalized banking solutions. You will drive proactive customer outreach, cultivate relationships and coordinate with partners to meet growth objectives.

The role requires a Bachelor's degree with relevant experience or a decade of supervisory sales and service in banking, along with licenses and a valid driver’s license.

Qualifikationen

• Bachelor's Degree (or equivalent) and 2+ years in Sales, customer service, or lending.
• HS Diploma or GED plus 6+ years in Sales, customer service, or lending, including supervisory
• Licenses: bank licensing program within 12 months, SAFE Act registration, valid driver’s license.

Aufgaben

• Team Management: lead performance and personnel functions for a branch sales team.
• Sales: achieve financial, production and relationship targets with branch/community focus.
• Service Standards: foster partnerships, uncover referrals, address customer needs with proactive actions.
• Operations and Administration: ensure compliance with regulations and policies; manage deposits/transactions efficiently.

Kenntnisse

Financial guidance

Financial literacy

Financial analysis

Retail banking

Business development

Networking

Sales process

Ausbildung

Bachelor's Degree

High School Diploma or GED

Jobbeschreibung

Overview

Stable. Family. Opportunities. Unique. Whether First Citizens Bank has been established for 120+ years, or expanding its presence in your market, we invite you to be a part of our story. We’re looking for people who want more than just a job – who want to make a difference in the communities where we live and work.

As a Financial Sales Manager at First Citizens Bank, you will manage sales efforts and associates in a branch location and oversee branch operations, with the support of an operations specialist. This role engages in outbound calling activities to generate new business opportunities and drives accountability for proactive customer outreach with the branch sales team. You will leverage your team and your own expertise in consumer and small business financial needs. This position establishes banking relationships, extends credit and identifies referrals for specialty partners.

Responsibilities & Qualifications

Duties & Responsibilities:

Team Management - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that supports associate development and achievement of results. Regularly and proactively leverage the expertise of bank partners, other managers or team

Sales - Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned. Sales results should align with the needs of the community and ultimately support the organizational commitment to diverse lending. Engage with customers, prospects and referral sources through proactive outreach. When appropriate, represents the Bank in the community by attending and participating in civic and community events for the purpose of generating additional business and identifying potential CRA opportunities for the Bank. Engage in sales practices that are aligned to create value for both the customer and the bank. Appropriate partnering, planning and preparation occurs to ensure conversations provide the relevant financial guidance needed to drive informed decisions.

Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.

Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

Position Specific Skills:

• Providing financial guidance and expertise


• Financial literacy


• Financial analysis


• Knowledge of retail banking products and services


• Business development


• Networking and building centers of influence


• Application of a structured sales process

Sales management and leadership

Line of Business (LOB) Products, Services & Acumen

Performance coaching

Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 2 years' experience OR High School Diploma or GED/Equivalent and 6 years' experience in Sales, customer service, or lending, or financial services sales, including supervisory

Required Licenses or Certifications: In cases where licensing is required, associates must complete the bank sponsored licensing program within 12 months of entering the role.;Must complete federal registration and annual renewal as required by the SAFE Act.;Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided.

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Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.