Financial Relationship Banker (Pierson Rd. - Flushing, MI)

Huntington Bancshares, Inc.; Flushing (MI); Hybrid; USD 54,000 - 75,000; Full time

Job summary

Huntington Bancshares, Inc. in Michigan seeks a Financial Relationship Banker - Registered to help retail and business customers achieve their financial goals.

You will retain and grow customer relationships by identifying needs and recommending appropriate deposit, loan and banking services. Responsibilities include delivering outstanding service, processing transactions, pursuing business development through appointments and referrals, and guiding customers to online and mobile banking

Qualifications

• High School Diploma or GED and 1 year customer service and sales in banking or related field.
• FINRA Licenses: 3 of 5 licenses active (Series 6/7, 63/66, Life/Health, SIE); must obtain remaining within 120 days.
• Background check with fingerprints as required by NMLS regulations.

Responsibilities

• Provides excellent customer service and resolves complex customer issues.
• Processes customer transactions accurately and balances daily.
• Develops business through calls, appointments and referrals.
• Educates customers on using online, mobile, and ATM banking.
• Maintains knowledge of products, services, and policies.
• Adheres to risk and regulatory policies.

Skills

Customer service

Sales

Communication

Technology literacy

Education

High School Diploma or GED

Bachelor's Degree

Job description

Description

Summary:

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Financial Relationship Banker - Registered, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services.

Duties & Responsibilities:

• Provides excellent customer service and effectively resolving complex customer issues.
• Process customer transactions accurately and efficiently and balance daily.
• Responsible for consistent business development and calling program while servicing walk-in customers.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, outside calling, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educates and refers customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educates customers on how to optimize their use of bank technology (online, mobile, and ATM banking)
• Maintains knowledge of all products, services, technology and policies.
• Adheres to all operational, security, risk and regulatory policies and procedures.
• Performs other duties as assigned.

Basic Qualifications:

• High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.
• FINRA Licenses (required): Candidate must have 3 of the following 5 licenses in an active status: Series 6 or 7; Series 63 or 66; State Life and Health Insurance License; SIE – Securities Industry Essentials. If the candidate does not already have the required 5 licenses, but at least 3 of them, the candidate must acquire the remaining 2 within 120 days of hire date. Failure to acquire required licensure within the designated time period, will result in the colleague being ineligible to continue in the position.
• Licenses: This position will be subject to additional background check requirements including being required to provide fingerprints as required by NMLS regulations.

Preferred Qualifications:

• Bachelor's Degree and 2 years or more in customer service and sales banking, financial services or goal driven retail sales.
• Ability to build, deepen and retain relationships.
• Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
• Excellent verbal and written communication skills.
• Comfort with technology such as mobile services and online banking services.
• Knowledge of consumer and business deposit products.

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type: Office

Our Approach to Office Workplace Type. Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.