Financial Relationship Banker

Huntington National Bank; Pittsburgh (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Job summary

Huntington National Bank is seeking a Financial Relationship Banker in Pittsburgh, PA, to provide exceptional customer service and build strong customer relationships. You will identify financial needs and recommend banking products, impacting both customers and the community positively.

Ideal candidates have a strong background in customer service and sales, with a focus on banking or financial services. Join us in a welcoming and inclusive environment where you can grow your career and contribute to customer success.

Qualifications

• Minimum of 1 year customer service and sales experience.
• Experience in banking, financial services, retail sales, or similar roles.

Responsibilities

• Provide excellent customer service and effectively resolve issues.
• Identify opportunities to grow customer relationships.
• Educate customers on bank products and technology.
• Maintain knowledge of all bank offerings.

Skills

Excellent customer service

Sales and relationship building

Communication skills

Comfort with banking technology

Education

High School Diploma or GED

Bachelor's Degree (preferred)

Job description

Summary

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services.

Duties & Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifying opportunities to grow customer relationships through pre‑set appointments, Centers of Influence, a disciplined sales process, new customer follow‑up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking).
• Maintaining knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Other duties as assigned.

Basic Qualifications

• High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business‑to‑business sales experience or military service in an administration, contracting, civil affairs or similar role.

Preferred Qualifications

• Bachelor's Degree and 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or Business‑to‑Business sales experience.
• Ability to build, deepen and retain relationships.
• Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
• Excellent verbal and written communication skills.
• Comfort with technology such as mobile services and online banking services.
• Knowledge of consumer and business deposit products.

Workplace Type

Office

Our Approach to Office Workplace Type: Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Hiring and Immigration: Huntington will not sponsor applicants for this position for immigration benefits, and applicants must be currently authorized to work in the United States on a full‑time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.