Financial Counselor Brooklyn

NYU Langone Hospitals; New York (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

NYU Langone Hospital—Brooklyn in Sunset Park seeks a Financial Counselor, Bilingual Spanish, to assist patients with Medicaid and other health insurance programs. The role involves guiding applicants, collecting documents, and coordinating with billing to resolve coverage issues.

The successful candidate will screen eligibility, schedule follow-ups, translate as needed, and maintain accurate records while delivering compassionate, high-quality service in a busy hospital setting.

Qualifications

• High School Diploma or equivalent is required.
• Minimum of 2 years Medicaid background; Billing background preferred.
• Bilingual Spanish is required for this role.

Responsibilities

• Screens patients to determine eligibility for Medicaid or other programs (Child Health Plus, SSI, Public Assistance).
• Performs other duties as assigned by billing supervisor or billing director.
• Interacts with patients/staff in a courteous manner and communicates with other departments to facilitate patient flow and resolve issues.
• Performs general office duties such as filing, answering telephones, transmitting messages, translating, typing letters and forms.
• Assesses patients' ability to communicate in English and assists in providing an interpreter, as needed.
• Contacts patients with incomplete applications to obtain information/documents; refers issues to the Coordinator.
• Fills out simplified or community applications.
• Responsible for follow-up status on all applications.
• Sets appointments for patients to return with required documentation.
• Authorized to approve prescriptions for patients with pending Medicaid or lost/misplaced cards.

Skills

Bilingual Spanish

Analytical skills

Education

High School Diploma or equivalent

Job description

NYU Langone Hospital—Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

Learn more about NYU Langone Hospital—Brooklyn, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Financial Counselor, Required Bilingual Spanish - Brooklyn.

In this role, the successful candidate The financial counselor assists qualifying individuals to apply for Medicaid, and other health insurance programs as assigned.

Job Responsibilities

• Screens patients to determine eligibility for Medicaid or any other programs such as Child Health Plus, SSI, Public Assistance, etc.
• Performs other duties as assigned by billing supervisor or billing director
• Interacts with patients/staff in a courteous manner and communicates with other departments to facilitate patient flow and/or resolve patient issues.
• Performs general office duties such as filing, answering telephones, transmitting messages, translating, typing letters and forms utilizing PC or typewriter.
• Assesses patients ability to communicate in English and assists in the provision of an interpreter, as needed.
• Contacts patients with incomplete applications to obtain any information and/or documents required, by means of communication such as telephone calls, correspondence or direct contact. Refers problem cases and/or issues to the Coordinator, as necessary.
• Fills out simplified or community applications.
• Responsible for follow-up status on all applications.
• Sets appointments for patients to return with required documentation
• Is authorized to approve prescriptions for patients that have pending Medicaid or have lost or misplaced Medicaid cards.

Minimum Qualifications

• To qualify you must have a High School Diploma or equivalent required.
• Minimum of 2 years Medicaid background. Billing background preferred.

Preferred Qualifications

Ability to manage heavy client volume. Good analytical skills. Ability to function independently.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Hospital—Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Hospital—Brooklyn is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $50,044.55 - $50,044.55 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here.

Required Skills

Required Experience