Financial Counseling Representative I - FT - Days -MSS

Memorial Healthcare System; Florida; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Veteran’s Preference

Equal Opportunity Employer

Job summary

Memorial Healthcare System is seeking a patient financial counselor to educate patients about insurance benefits, eligibility, and expected patient liabilities. The role involves analyzing insurance coverage, explaining payment responsibilities and options, and coordinating with carriers to advocate for the patient’s financial needs.

The candidate will communicate effectively with patients, providers, and payer sources, and may recommend financial assistance when appropriate.

Qualifications

• High School Diploma or Equivalent (Required).
• 1 year related experience.
• Ability to work in a stressful environment with minimal supervision.

Responsibilities

• Counsels patients and/or parties responsible for payment regarding payment responsibilities and options.
• Explains insurance benefits, eligibility, requirements, and estimated patient liability based upon analysis and verification of insurance benefits.
• Explains financial responsibilities for services received, payment options, and collection procedures.
• Communicates with insurance carriers, alternative payment sources, and healthcare providers to act as an advocate for the patient.
• Recommends alternative sources of payment and/or financial assistance when appropriate.

Skills

Accountability

Accuracy

Analysis and decision making

Billing

Customer service

Organization skills

Responding to change

Standards of behavior

Education

High School Diploma or Equivalent

Job description

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.Summary:Counsels patients and/or parties responsible for payment regarding payment responsibilities and options.Responsibilities:Explains insurance benefits, eligibility, requirements, and estimated patient liability based upon analysis and verification of insurance benefits.Explains financial responsibilities for services received, payment options, and collection procedures.Communicates with insurance carriers, alternative payment sources, and healthcare providers to act as an advocate for the patient.Recommends alternative sources of payment and/or financial assistance when appropriate.Competencies:ACCOUNTABILITY, ACCURACY, ANALYSIS AND DECISION MAKING, BILLING, CUSTOMER SERVICE, ORGANIZATION SKILLS, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOREducation and Certification Requirements:High School Diploma or Equivalent (Required)Additional Job Information:Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: 1 year related experience.Working Conditions and Physical Requirements: Bending and Stooping = 0% Climbing = 0% Keyboard Entry = 80% Kneeling = 0% Lifting/Carrying Patients 35 Pounds or Greater = 0% Lifting or Carrying 0 - 25 lbs Non-Patient = 0% Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0% Lifting or Carrying > 75 lbs Non-Patient = 0% Pushing or Pulling 0 - 25 lbs Non-Patient = 0% Pushing or Pulling 26 - 75 lbs Non-Patient = 0% Pushing or Pulling > 75 lbs Non-Patient = 0% Reaching = 0% Repetitive Movement Foot/Leg = 0% Repetitive Movement Hand/Arm = 80% Running = 0% Sitting = 80% Squatting = 0% Standing = 80% Walking = 80% Audible Speech = 80% Hearing Acuity = 80% Smelling Acuity = 0% Taste Discrimination = 0% Depth Perception = 80% Distinguish Color = 80% Seeing - Far = 80% Seeing - Near = 80% Bio hazardous Waste = 60% Biological Hazards - Respiratory = 60% Biological Hazards - Skin or Ingestion = 60% Blood and/or Bodily Fluids = 60% Communicable Diseases and/or Pathogens = 60% Asbestos = 0% Cytotoxic Chemicals = 0% Dust = 0% Gas/Vapors/Fumes = 0% Hazardous Chemicals = 0% Hazardous Medication = 0% Latex = 0% Computer Monitor = 80% Domestic Animals = 0% Extreme Heat/Cold = 0% Fire Risk = 0% Hazardous Noise = 0% Heating Devices = 0% Hypoxia = 0% Laser/High Intensity Lights = 0% Magnetic Fields = 0% Moving Mechanical Parts = 0% Needles/Sharp Objects = 0% Potential Electric Shock = 0% Potential for Physical Assault = 0% Radiation = 0% Sudden Decompression During Flights = 0% Unprotected Heights = 0% Wet or Slippery Surfaces = 0%Shift:DaysDisclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.Employment is subject to post offer, pre-placement assessment, including drug testing.If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [e-mail]