Financial Center Manager - TN South Region

Fifth Third Bank, National Association; Brentwood (MD); Vor Ort; USD 70.000 - 100.000; Vollzeit

Zusammenfassung

Fifth Third Bank in Brentwood, TN is launching a Financial Center Manager in a structured onboarding program with rotations across Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. The role focuses on future leadership as a Financial Center Manager within Fifth Third's Bank network.

The program emphasizes consultative selling, customer relationship depth, and knowledge of bank products and processes to drive a One Bank culture and community

Qualifikationen

• College degree or two or more years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Capable of analyzing credit and financial information.
• Ability to successfully execute and coach sales activities.
• Exhibits business acumen.
• Demonstrated ability in making sound decisions.
• S.A.F.E. Act registration required at time of employment through the Nationwide Mortgage Licensing System (NMLS).

Aufgaben

• Complete FCMA roadmap and onboarding activities from day one to completion, including Consultative Selling Skills Certification.
• Deepen Consumer and Small Business customer relationships to provide a memorable experience.
• Gain knowledge of Fifth Third's products and processes to guide and lead the team.
• Develop an integrated book of business strategy across channels for proactive support.
• Source, coach, and lead a team reinforcing Core Values and the One Bank culture.
• Participate in community activities and adhere to company policies and ethics.

Kenntnisse

Professional communication

Credit analysis

Sales coaching

Business acumen

Decision making

S.A.F.E. Act knowledge

Ausbildung

College degree or 2+ years leadership in sales

Jobbeschreibung

Make banking a Fifth Third better® We connect great people to great opportunities.

GENERAL FUNCTION

The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. The role will provide a robust learning approach for successful candidates to prepare for a Financial Center Manager role. After successful completion of the training program, the FCMA role will be placed in a Financial Center.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification
• Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience
• Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team
• Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs
• Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support
• Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies
• Learn to cultivate a One Bank culture that proactively collaborates with business partners
• Participate in activities that benefit the communities we serve
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee
• Additional duties as assigned

SUPERVISORY RESPONSIBILITIES

• Assist in providing employees timely, candid and constructive feedback; assist in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth
• Recognize and reward employees for accomplishments

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• College degree or two (2) or more years of leadership experience in a sales environment
• Ability to professionally represent Fifth Third Bank in verbal and written communication
• Capable of analyzing credit and financial information
• Ability to successfully execute and coach sales activities
• Exhibits business acumen
• Demonstrated ability in making sound decisions
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS)

WORKING CONDITIONS

• Normal office environment
• Extended viewing of computer screens
• Periodic travel within the Bancorp footprint to attend meetings and/or training

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

LOCATION

Brentwood, Tennessee 37027

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Fifth Third is a bank that’s as long on innovation as it is on history. Since 1858, we’ve been helping individuals, families, businesses and communities grow through smart financial services that improve lives. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation’s highest performing regional bank, but to be the bank people most value and trust.