Financial Center Manager Associate - Galena Park

Fifth Third; Galena Park (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Fifth Third Bank seeks a capable candidate for the Financial Center Manager in Galena Park, TX. The program features a comprehensive onboarding with rotations through Operations, Sales & Service, Lending, Small Business, and more, culminating in a Financial Center role.

Successful trainees will build customer relationships, gain product knowledge, and master consultative selling while advancing toward leadership opportunities within Fifth Third’s banking network.

Qualifications

• College degree or two (2) or more years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Capable of analyzing credit and financial information; sound decision making.
• This position requires S.A.F.E. Act registration via the NMLS (mortgage.nationwidelicensingsystem.org).

Responsibilities

• Complete FCMA roadmap and onboarding activities, including Consultative Selling Skills Certification.
• Deepen Consumer and Small Business relationships by delivering a memorable customer experience.
• Develop knowledge of Fifth Third products, services, processes, and resources to support the team.
• Lead consultative sales to identify financial needs and propose appropriate solutions.
• Build an integrated book of business with a Financial Needs Assessment and best banker allocation.

Skills

Leadership experience

Sales ability

Communication

Credit analysis

Decision making

Business acumen

NMLS registration

Education

College degree

Job description

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

General Function

The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. The role will provide a robust learning approach for successful candidates to prepare for a Financial Center Manager role. After successful completion of the training program, the FCMA role will be placed in a Financial Center.

Essential Duties & Responsibilities

• Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification
• Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience
• Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team
• Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs
• Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support
• Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies
• Learn to cultivate a One Bank culture that proactively collaborates with business partners
• Participate in activities that benefit the communities we serve
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee
• Additional duties as assigned

Supervisory Responsibilities

• Assist in providing employees timely, candid and constructive feedback; assist in the development of employees to their full potential and provides challenging opportunities that enhance employee career growth; recognize and reward employees for accomplishments.

Minimum Knowledge, Skills and Abilities Required

• College degree or two (2) or more years of leadership experience in a sales environment
• Ability to professionally represent Fifth Third Bank in verbal and written communication
• Capable of analyzing credit and financial information
• Ability to successfully execute and coach sales activities
• Exhibits business acumen
• Demonstrated ability in making sound decisions
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
• The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration.

Working Conditions

• Normal office environment.
• Extended viewing of computer screens.
• Periodic travel within the Bancorp footprint to attend meetings and/or training.

Location

• Galena Park, Texas 77547

Benefits

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.

Compensation

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

Equal Employment Opportunity Statement

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.