Financial Center Banker: Grow Client Wealth & Relationships

Northwest; Elkhart (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

Northwest is seeking a Financial Center Banker in Elkhart, IN to join our Branch Banking team. You will help clients explore Northwest products and services through a consultative approach, open accounts, and deepen banking relationships while delivering an exceptional customer experience.

Key responsibilities include conducting financial needs assessments, identifying opportunities for growth, ensuring regulatory compliance, and supporting daily branch operations.

Qualifications

• High school diploma or equivalent preferred.
• 1 year banking and/or retail experience preferred.
• Sales experience preferred.
• Customer Service experience preferred.

Responsibilities

• Meet or exceed performance targets related to customer satisfaction and product sales.
• Conduct financial needs assessments and offer personalized recommendations.
• Ensure compliance with banking regulations and internal policies.
• Deliver exceptional customer service and build long-term relationships.
• Identify opportunities to expand customer financial wellness and connect to specialists.
• Support daily branch operations and team collaboration.

Skills

Customer service

Sales experience

Banking/retail experience

Communication

Active listening

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Northwest is seeking a Financial Center Banker in Elkhart, IN to join our Branch Banking team. You will help clients explore Northwest products and services through a consultative approach, open accounts, and deepen banking relationships while delivering an exceptional customer experience.

Key responsibilities include conducting financial needs assessments, identifying opportunities for growth, ensuring regulatory compliance, and supporting daily branch operations.