Financial Center Banker: Elevate Client Relationships & Wealth

Northwest Bank; Forty Fort (Luzerne County); On-site; USD 42,000 - 64,000; Full time

Job summary

Northwest Bank Forty Fort seeks a Financial Center Banker to provide consultative financial options, open accounts, and connect customers with banking experts to grow relationships. You will meet performance targets, assess customer needs, and ensure regulatory compliance while delivering exceptional service.

The role collaborates with a team on daily branch tasks and uses office software to maximize efficiency.

Qualifications

• High school diploma or equivalent preferred.
• 1 year banking and/or retail experience preferred.
• Sales experience preferred.
• Customer Service experience preferred.

Responsibilities

• Meet or exceed performance targets for customer satisfaction and product sales.
• Conduct comprehensive financial needs assessments and offer personalized recommendations.
• Ensure compliance with banking regulations, policies, and procedures; maintain security and accuracy in operations.
• Lead and embody Northwest Bank culture by delivering exceptional customer service and addressing concerns promptly.
• Proactively engage customers to understand financial objectives and build long-term relationships.
• Provide ongoing support and follow-up to customers, anticipating needs and offering guidance.

Skills

Relationship building

Communication skills

Active listening

Problem solving

Decision making

Education

High school diploma or equivalent

Job description

Northwest Bank Forty Fort seeks a Financial Center Banker to provide consultative financial options, open accounts, and connect customers with banking experts to grow relationships. You will meet performance targets, assess customer needs, and ensure regulatory compliance while delivering exceptional service.

The role collaborates with a team on daily branch tasks and uses office software to maximize efficiency.