Financial Capabilities Coordinator

International Rescue Committee; Tucson (AZ); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement

EAP

Disability insurance

Life insurance

Flexible spending accounts

Paid time off

Holidays

Job summary

International Rescue Committee (IRC) in Tucson seeks a Financial Capabilities Coordinator to support career pathways services for refugees and immigrants. You will help clients develop ICDPs, connect to training and resources, and conduct workshops on budgeting, banking, and credit building.

The role focuses on one-on-one career counseling, with coordination of supports, and ensures program targets and funder requirements are met. Strong English fluency and nonprofit experience are valued.

Qualifications

• 2+ years of related professional experience in financial capabilities and/or career development.
• Experience in a non-profit setting and/or financial coaching services a plus
• Fluent in English and bilingual ability preferred (Spanish, Kinyarwanda, Arabic, or Dari)
• Demonstrated ability to work effectively with stakeholders at all levels.

Responsibilities

• Assist clients in assessing and resolving current financial challenges, with a broad view of their financial health.
• Co-develop an ICDP with each participant to guide training, employment, and follow-up activities.
• Coordinate wraparound supports, including interpretation, transportation and childcare stipends, work supplies, and emergency assistance.
• Connect participants to local training, apprenticeships, or certification programs and to employer partners for career upgrades.
• Conduct 6- and 12-month follow-ups to assess job retention, wages, advancement, and benefits.
• Document changes in relevant systems and capture client success stories.
• Develop or tailor workshop materials for community needs.
• Coordinate quality assurance through case files and data reviews.
• Produce high-quality program reports for HQ and funders.

Skills

Financial capabilities

Career development

Non-profit experience

Bilingual abilities

Microsoft Office

Problem solving

Communication

Teamwork

Organizational skills

Tools

Microsoft Office

Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview

Under the supervision of the Senior Program Manager, the IRC seeks a Financial Capabilities Coordinator to support the development and implementation of career pathways services in its Economic Empowerment program for refugees and other immigrants in Tucson. This position is responsible for assisting clients in developing plans that help them reach their goals and achieve financial stability, and for ensuring IRC achieves program targets relating to enrollment, economic empowerment outcomes, and connection to community benefits and resources. The Coordinator is to tangibly connect working clients on their journey to a higher paying job to resources and certifications. It is expected to focus services in a one-on-one career counseling format in tandem with conducting classes and workshops on topics such as budgeting, credit building, banking, and financial products.

Responsibilities

• Client Services: Assist clients in assessing and resolving current financial challenges, while providing a wide lens on their financial health to shift the approach to proactive financial management
• Administer intake and assessment for enrolled participants and co-develop an Individualized Career Development Plan (ICDP) with each participant to guide training, employment, and follow-up activities.
• Coordinate case-managed wraparound supports, including interpretation, transportation and childcare stipends, work supplies, and emergency assistance, tied to each participant's documented barriers and ICDP.
• Connect participants to local occupational training, apprenticeships, or certification programs, and to employer partners for job upgrades or career-related employment.
• Conduct 6- and 12-month follow-up with participants and, when applicable, their employers to assess job retention, wages, advancement, job quality, benefits, and household financial stability.
• Ensure that changes (new job, new benefit, and change in credit score) are properly documented in relevant systems.
• Capture client success stories
• Develop workshop materials or tailor existing materials to meet the needs of the community.
• Workshop topics may include the following: budgeting, savings, banking products, credit building, and identity theft.
• Program Coordination: Ensure compliance with all policies, procedures, and protocols of the agency.
• Ensure that information required for program eligibility for all career programs and reporting purposes is collected and that accurate records are maintained, including case files and client data entry.
• Work as part of a team to provide comprehensive strength-based services to IRC clients through coordination of cases and effective communication between team members and departments.
• Design, implement, and provide monitoring and evaluation oversight for career and industry-specific programming;
• Train, and supervise interns and volunteers providing career support services to clients enrolled in career programs;
• Participate in IRC network-wide initiatives to understand and share best-practices relating to career pathways programming;
• Build and maintain partnerships with community-based organizations, career service providers, and small business and corporate entities for advanced career opportunities;
• Coordinate corporate and employer engagement opportunities and events.
• Participate in program meetings and staff development activities.
• Coordinate quality assurance efforts by conducting periodic case file and electronic data reviews.
• Produce high-quality program reports for IRC headquarters and funders and ensure programs fulfill funder and agency requirements.
• Other duties as assigned.

Job Requirements

• 2+ years of related professional experience in financial capabilities and/or career development
• Experience in a non-profit setting and/or financial coaching services a plus
• Experience working in a diverse, and non-traditional setting with diverse staff and client base
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Excellent verbal and written communication skills and an overall ability to be clear and concise in all communications
• Exceptional organizational skills with proven attention to detail.
• Demonstrated ability to work effectively as a team member in a multi-cultural environment.
• Proficient in Microsoft Office applications (Word, Excel, Outlook)
• Fluent in English, both spoken and written; bilingual ability preferred. Preferably in Spanish, Kinyarwanda, Arabic, or Dari.
• Demonstrated ability to work effectively with stakeholders at all levels.

Working Environment

A combination of standard office environment and ‘field’ time within the service delivery area to perform the outlined responsibilities, primarily at the IRC offices in Tucson and the City of Tucson Freedom Center. May require occasional weekend and/or evening work.

Compensation

(Pay Rate: $26.78/hr). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Professional Standards

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients. Cookies: https://careers.rescue.org/us/en/cookiesettings

Benefits

• 10 paid sick leave
• 10 U.S. holidays
• 20-25 generous paid time off based on role and tenure
• medical insurance starting at $163/month
• dental starting at $6.50/month
• vision starting at $5/month
• flexible spending accounts (healthcare, dependent care, and commuter)
• 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting)
• disability and life insurance
• Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families

Equal Opportunity Employer

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve. If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you. The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.