Business Analyst – ETF / Mutual Fund Digital Product
Work Arrangement: Hybrid – Initially 4 days/week onsite for onboarding and training; may transition to 3 days/week onsite
Job Type: Contract (12 months)
Experience: 8+ years of relevant Financial Services experience
Final Interview: In-person
Job Description
We are seeking an experienced Senior Business Analyst to support ETF and Mutual Fund product launches, product enhancements, fund detail pages, and digital content initiatives within a leading asset management organization.
The successful candidate will work closely with internal and external partners, including Product, Marketing, Legal, Compliance, Data, Technology, Publishing/Content teams, and external data providers, to gather requirements, coordinate approvals, ensure data accuracy, and deliver compliant fund information across global websites.
This role requires a strong understanding of ETF products and asset management, combined with excellent business analysis, stakeholder management, analytical, and problem-solving skills.
Key Responsibilities:
- Manage and support ETF and Mutual Fund product launches and product improvements across global websites.
- Coordinate with Product, Marketing, Legal, Compliance, Data, Technology, Publishing, and external data providers.
- Manage stakeholder reviews, approvals, sign-offs, and changes throughout the product lifecycle.
- Ensure fund information, website content, disclosures, and data meet applicable regulatory and compliance requirements.
- Work with data providers to acquire, validate, troubleshoot, and resolve fund data issues quickly and efficiently.
- Understand differences between country websites, including page templates, fact sheet templates, data constraints, and content requirements.
- Analyze existing processes and recommend process improvements and efficiencies.
- Support quality assurance testing for ETF launches, website enhancements, and other key projects.
Required Qualifications:
- Bachelor's degree in Technology, Finance, Business, or a related discipline, or equivalent experience.
- 8+ years of relevant Financial Services experience.
- Strong experience in Asset Management / Investment Management / Financial Services.
- Extensive knowledge and hands-on experience with ETFs.
- Strong understanding of ETF products, fund structures, operations, launches, disclosures, and fund-related data.
- Experience supporting ETF product launches, fund detail pages, investment products, or digital fund information.
- Strong business analysis experience involving complex business requirements and processes.
- Experience with project management methodologies.
- Strong cross-functional stakeholder and relationship management skills.
- Experience working with Product, Legal, Compliance, Marketing, Data, Technology, and external partners.
- Understanding of regulatory requirements and disclosures applicable to financial products, including SEC and FINRA considerations.
- Excellent analytical and problem-solving skills.
- Strong written, verbal, and presentation skills.
- Ability to work independently while effectively collaborating across multiple teams.
Preferred Skills & Experience
- Direct ETF product experience within an asset management organization.
- Experience with ETF/fund launches.
- Experience managing fund information on financial services or investment websites.
- Experience with Adobe Experience Manager (AEM).
- Experience with Content Management Systems (CMS).
- Experience with Workfront.
- Experience with Product Content Management (PCM) systems.
- Experience with digital publishing and web content workflows.
- Experience working with financial data providers.
- Website QA, UAT, or content validation experience.
- Experience supporting global or multi-country websites.
- Understanding of financial product data and investment terminology.