Financial Aid Training & Compliance Strategist

Campus; New York (NY); On-site; USD 47,000 - 64,000; Full time

Benefits offered by this job

Equity grant

Medical, dental, and vision insurance

401(k) match

Fertility benefits via Carrot

Flexible Time Away

Job summary

Campus is seeking a Financial Aid Training & Development Specialist to drive onboarding and ongoing staff education across Financial Aid operations. You’ll design, deliver, and maintain training on regulations, system functionality, and operational processes, partnering with Compliance and Operations to keep materials current.

This role emphasizes knowledge management, quality improvement, and cross-functional collaboration, with a focus on regulatory readiness and system readiness for audits,

Qualifications

• Bachelor's degree or equivalent in education, higher education administration, business, communications, organizational development, or related field.
• Three+ years of experience in Title IV financial aid administration, interpreting and applying federal regulations in a higher education environment.
• Experience developing and delivering training for adult learners, onboarding and ongoing staff development.

Responsibilities

• Design, develop, and deliver onboarding and continuing education for Financial Aid staff.
• Develop training on financial aid technologies, system enhancements, workflow automation, and operational changes (SIS, COD, NSLDS, FAFSA Portal).
• Maintain training materials, SOPs, and reference resources; ensure version control.

Skills

Training design

Regulatory knowledge

Cross-functional collaboration

Presentation skills

Organization

Communication

Education

Bachelor's degree or equivalent

Experience in Title IV financial aid

Tools

SIS

COD

NSLDS

FAFSA Partner Portal

Job description

Campus is seeking a Financial Aid Training & Development Specialist to drive onboarding and ongoing staff education across Financial Aid operations. You’ll design, deliver, and maintain training on regulations, system functionality, and operational processes, partnering with Compliance and Operations to keep materials current.

This role emphasizes knowledge management, quality improvement, and cross-functional collaboration, with a focus on regulatory readiness and system readiness for audits,