Financial Aid Operations Director: Systems, Compliance & Leadership

CSU; Fresno (CA); Sur place; USD 71 000 - 101 000; Plein temps

Avantages offerts par ce poste

Medical benefits (health)

Dental & Vision

CalPERS

15 paid holidays

Fee waiver education

Résumé du poste

Fresno State is seeking an Financial Aid Assistant Director to lead high-volume operations and ensure compliant, timely processing for the Financial Aid and Scholarships office. You will translate federal, state, CSU, and campus requirements into effective system configurations, schedules, and staff procedures, while supporting accurate awarding and student experience.

The role requires advanced knowledge of financial aid administration, systems, and analytics, with the ability to manage

Qualifications

• Equivalent to graduation from an accredited four-year college or university in public administration, business administration, information systems, education, or related field.
• At least four years of progressively responsible experience in financial aid administration.
• Experience with financial aid processing, systems operations, or compliance.

Responsabilités

• Oversee high-volume financial aid processing operations and staff.
• Translate regulatory and campus requirements into system configuration and staff procedures.
• Ensure accurate awarding, disbursement, reconciliation, and reporting, with a focus on student experience.

Connaissances

Interpretation of aid rules

Staff supervision

Analytical thinking

Regulatory translation

Project prioritization

Clear communication

Formation

Bachelor’s degree or higher

Master’s degree (preferred)

Experience in public administration or related field

Outils

PeopleSoft

Description du poste

Fresno State is seeking an Financial Aid Assistant Director to lead high-volume operations and ensure compliant, timely processing for the Financial Aid and Scholarships office. You will translate federal, state, CSU, and campus requirements into effective system configurations, schedules, and staff procedures, while supporting accurate awarding and student experience.

The role requires advanced knowledge of financial aid administration, systems, and analytics, with the ability to manage