Financial Aid Counselor | Manage $35M+ in Student Loans

State-of-South-Carolina; South Carolina; On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health and Life Insurance

Retirement Programs

Paid Tuition Program

Dependent Scholarships

Employee Assistance Program (EAP)

Annual Leave

Sick Leave

13 Paid Holidays (including anextended

Paid Parental Leave

Professional Development Opportunities

Job summary

University of South Carolina Upstate seeks a Financial Aid Counselor to manage Direct Federal Loans and oversee related processes for Spartanburg, SC. The role includes counseling students and families, reviewing required documents, and ensuring accurate ED reporting.

The successful candidate will handle several loan programs, code FAFSA results correctly, and work with a team to maintain compliance while supporting students’ financial aid needs.

Qualifications

• Must be prepared to integrate new processing system and software.
• Must show ability to manage multiple responsibilities with minimal error.
• Show strong ability to troubleshoot problems and make sound decisions.
• Harmonious working relationship with colleagues, all students, and families a must.
• Ability to process and monitor $35+million in educational loans.
• Possess the ability to make sound independent judgments with a highly regulated field.
• A successful background check is required.

Responsibilities

• Operate Direct Federal Loans (Direct, PLUS, Perkins) via ED and state/private platforms.
• Counsel prospects, parents, students, faculty and staff on financial aid.
• Review files, follow up, and verify data per ED requirements.
• Oversee student processing within NSLDS.
• Award SC Teaching Fellows.

Skills

System integration

Multitasking

Troubleshooting

Team collaboration

Loan processing

Education

Master's degree preferred

Tools

FA software systems

Student information systems

Job description

University of South Carolina Upstate seeks a Financial Aid Counselor to manage Direct Federal Loans and oversee related processes for Spartanburg, SC. The role includes counseling students and families, reviewing required documents, and ensuring accurate ED reporting.

The successful candidate will handle several loan programs, code FAFSA results correctly, and work with a team to maintain compliance while supporting students’ financial aid needs.