Financial Aid Counselor for Student Success & Access

South Carolina State University; Orangeburg (SC); On-site; USD 42,000 - 64,000; Full time

Job summary

South Carolina State University seeks a Financial Aid Counselor to join the Office of Financial Aid in Orangeburg, SC. The counselor guides students and families through the financial aid process, explains awards and requirements, and ensures compliance with federal, state, and institutional regulations.

The role emphasizes exceptional customer service, confidentiality, and accurate documentation in university systems. Collaboration with Admissions, Registrar, and Student Accounts is expected.

Qualifications

• Requires knowledge of federal and state financial aid programs.
• Excellent customer service and communication skills.
• Ability to interpret and apply financial aid regulations and university policies.

Responsibilities

• Counsel prospective and enrolled students and families on financial aid eligibility, requirements, awards, and funding options.
• Assist students with FAFSA completion and issue resolution.
• Review aid files to determine eligibility and verify information.
• Assist with awarding, adjustments, and processing of grants, scholarships, loans, and work-study.

Skills

Customer service

Attention to detail

Confidentiality

FERPA knowledge

Education

Bachelor's degree

Job description

South Carolina State University seeks a Financial Aid Counselor to join the Office of Financial Aid in Orangeburg, SC. The counselor guides students and families through the financial aid process, explains awards and requirements, and ensures compliance with federal, state, and institutional regulations.

The role emphasizes exceptional customer service, confidentiality, and accurate documentation in university systems. Collaboration with Admissions, Registrar, and Student Accounts is expected.