Financial Aid Advisor

University-of-Silicon-Valley; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental & Vision insurance

Life & AD&D insurance

401k

Disability insurance

Tuition remission

Voluntary benefits

Job summary

University of Silicon Valley is seeking a Financial Aid Officer to guide students and families through the entire financial aid cycle. You will assess eligibility using ISIR data and tax forms, ensure financing plans are complete, and present funding options to prospective students.

Close collaboration with Admissions and Student Services, strong attention to detail, and the ability to work evenings/weekends are required.

Qualifications

• Two+ years in financial aid or business office at a post-secondary institution.
• Knowledge of FERPA and federal/state/institutional financial aid rules.
• Ability to explain preliminary award letters to students/parents.
• Strong written, verbal, and listening skills.
• High attention to detail and ability to manage multiple tasks.

Responsibilities

• Provide timely and responsive service to students and parents.
• Evaluate eligibility of undergraduate and graduate financial aid applicants using ISIR data and documents.
• Ensure new students have completed required financing plan.
• Conduct financing plan overview with prospective students.
• Use tools to help students find funding solutions and collaborate with Admissions.
• Communicate with Admissions to contact students needing aid assistance.
• Collaborate with Student Services, Registrar, and other departments as needed.
• Update awards and financial plans in the student system.
• Adhere to laws, regulations, policies and procedures.
• Perform other duties as assigned.

Skills

FERPA knowledge

Communication skills

Interpersonal rapport

Attention to detail

Award letters explanation

Multitasking

Team collaboration

Data analysis

Computer skills

Listening skills

Education

Associate degree

Tools

EdConnect

COD

NSLDS

ELM

Campus Nexus

Job description

SummaryAssist students and parents through the full financial aid cycle. Award financial aid according to government and institutional regulations.Duties and ResponsibilitiesProvide timely and responsive service while assisting students and parentsEvaluate the eligibility of undergraduate and graduate financial aid applicants, utilizing ISIR data, federal tax forms, and other financial documentsEnsure new students have completed the required financing planConduct financing plan overview with prospective studentsUse technological & analytical tools to help students find funding solutionsCommunicate regularly with the Admissions department to contact prospective students needing financial aid assistanceCollaborate with Student Services, Registrar, and other departments as needed.Update awards and financial plans in the student system as necessaryAdhere to laws, external regulations, internal policies, procedures, and requirements governing areas of responsibilityPerform other duties and projects as assignedEducation:Associate degree or equivalent education and experience requiredExperience:Two or more years of experience working in the financial aid and/or business office function at a post–secondary institutionDemonstrated experience working effectively with students and administrationSkills:Good knowledge of FERPA and federal, state, and institutional financial-aid program rules, regulations, and processesComfortable in a fast-paced environment with the ability to juggle multiple tasksAbility to prepare and explain preliminary award letters to prospective, continuing students and their parents (when warranted)Outstanding written, verbal, and listening skillsHigh attention to detailAbility and willingness to discern and meet the needs of studentsAbility to establish interpersonal rapport and relate to individuals from a wide range of backgrounds and culturesStrong computer skills including the ability to collect and analyzes informationAbility to use automated systems such as (EdConnect, COD, NSLDS, ELM, and Campus Nexus)Ability to work in collaboration with multiple teams, such as Admissions and Student ServicesAbility to work a flexible schedule that includes some evenings and weekendsEEO StatementUSV is an Equal Employment Opportunity & Americans with Disabilities Act institution. We value diversity, strive for a more unified campus where all people are valued, treated fairly, and possess a sense of belonging. USV encourages minorities, women, veterans, and persons with disabilities to apply.Working conditionsThis job operates in a professional office environment with extensive people interaction. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and office machines.Physical RequirementWhile performing the duties of this job, the employee is required to talk and hear. The employee must occasionally lift and / or move up to 10 pounds. The employee is required to sit for long periods of time; use hands and reach with hands and arms for activities such as keyboarding.BenefitsPaid Time Off (includes individual PTO plus 10 holidays and winter break)Medical, Dental, and Vision insuranceBasic Life & AD&D401k (employee contribution only)Short- & Long-Term DisabilityTuition Remission BenefitOther Voluntary Benefits Offered