Finance Operations Specialist

Imprivata; Waltham (MA); Hybrid; USD 47,000 - 54,000; Full time

Job summary

Imprivata in Waltham, MA is seeking a Finance Operations Specialist to support accounts receivable, accounts payable, billing, and travel and expense. You will maintain financial records, coordinate day-to-day activities, and respond to inquiries from employees, customers, and vendors.

The role emphasizes process documentation and cross-functional collaboration. The position requires 3–5 years in finance operations and proficiency in Excel and ERP systems.

Qualifications

• Associate's or bachelor's degree in accounting, finance, business administration, or related field.
• 3-5 years of experience in finance operations, accounting support, or related administrative role.
• Familiarity with AR, AP, billing, or travel and expense processes; cross-area experience is a plus.
• Strong organizational skills, attention to detail, and ability to manage competing priorities.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Experience with financial or expense management systems; familiarity with NetSuite, Coupa, or SAP Concur is a plus.
• Ability to handle confidential information with discretion and follow controls.

Responsibilities

• Assist with daily activities across accounts receivable, accounts payable, billing, and travel and expense.
• Support processing, review, and tracking of financial transactions with proper approvals.
• Maintain financial records and assist with reconciliations, reporting, and month-end activities.
• Respond to inquiries from employees, customers, and vendors and collaborate to resolve questions.
• Document and update procedures, workflows, and user guides with process owners.
• Identify opportunities to simplify tasks and improve accuracy and consistency.
• Assist with audits, system updates, and process-improvement initiatives.

Skills

Attention to detail

Organization

Communication

Education

Bachelor's or Associate degree in accounting/finance

Tools

Microsoft Excel

Microsoft Office

NetSuite

Coupa

SAP Concur

Job description

Ready to join a team that's all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.

We believe work can be more than a job or task-it's a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what's possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results-for your career, your teammates, and our customers.

When you join Imprivata, you embark on a shared journey of ambition and growth. We're committed to building an inclusive workplace where everyone feels valued and supported. If you're looking for a place to match your passion with purpose-and where every day you can make an impact-you'll find it here.

We are seeking aFinance Operations Specialist to join our team. This is a hybrid opportunity based out of our Waltham, MA office.

Job Summary

The Finance Operations Specialist provides support across accounts receivable, accounts payable, billing, and travel and expense. This role helps maintain accurate financial records, coordinate day-to-day activities, and respond to employee, customer, and vendor inquiries. The Finance Operations Specialist also supports the development and maintenance of process and policy documentation to promote consistent practices across Finance Operations.

Duties and Responsibilities

• Assist with daily activities across accounts receivable, accounts payable, billing, and travel and expense based on department priorities.
• Support the processing, review, and tracking of financial transactions, ensuring information is complete, accurate, and appropriately approved.
• Maintain financial records and supporting documentation, and assist with reconciliations, reporting, and month-end activities.
• Research routine discrepancies, coordinate follow-up, and escalation issues as needed.
• Respond to employee, customer, and vendor inquiries and collaborate with internal teams to resolve questions.
• Help document and update procedures, policies, workflows, and user guides in collaboration with process owners.
• Identify opportunities to simplify administrative tasks and improve accuracy and consistency.
• Assist with audits, system updates, process improvement initiatives, and other departmental projects.
• Identify inefficiencies and gaps in Finance Operations workflows and use AI tools to streamline processes, improve accuracy, and reduce manual effort.
• Provide backup support across Finance Operations as needed.
• Other duties as assigned and required

Required Qualifications

• Associate's or bachelor's degree in accounting, finance, business administration, or a related field preferred, or equivalent relevant experience.
• 3-5 years of experience in finance operations, accounting support, or a related administrative role.
• Familiarity with accounts receivable, accounts payable, billing, or travel and expense processes; experience across multiple areas is a plus.
• Strong organizational skills, attention to detail, and the ability to manage competing priorities.
• Clear written and verbal communication skills, including the ability to document processes in an easy-to-follow format.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Experience with financial or expense management systems; familiarity with NetSuite, Coupa, or SAP Concur is a plus.
• Ability to handle confidential information with discretion, follow established controls, and work collaboratively.

This position offers an hourly range of $33.66 to $38.50 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata's benefit offerings can be found here. This range represents the high and low end of Imprivata's compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate's location, skills, experience, and qualifications.

At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above.

Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.