Finance Intern - Utility Billing

City of St. Louis Park, MN; Minnesota; On-site; USD 23,000 - 32,000; Part time

Job summary

The City of St. Louis Park is seeking an Intern to support the Administrative Services Department with daily finance activities and special projects, including data entry, utility billing, accounts payable and receivable, journal entries, and financial reporting.

The focus is on daily utility billing, delivering quality customer service to residents, and assisting with utility billing projects. Must be enrolled in accounting or finance studies with a December 2027 graduation date, and the

Qualifications

• Must be currently enrolled in post-secondary education in accounting, finance or a related field with a graduation date no later than December 2027.
• Previous customer service experience, including assisting customers in person and over the phone.
• Previous cash handling, payment processing, or cashiering experience.
• Strong verbal and written communication skills, with the ability to provide professional and courteous customer service.

Responsibilities

• Assist with day-to-day finance activities related to finance - utility billing
• Assist with utility billing projects including: Data clean-up for implementation of new finance utility billing system
• Answer incoming residential utility billing phone calls, respond to general billing questions, and direct inquiries to appropriate staff when necessary.
• Other utility billing projects as needed
• Accept and process customer utility payments, including cash, checks, and electronic transactions, following established city procedures, including issuing receipts, maintaining accurate payment records and balancing transactions.
• Respond to information requests and provide backup in all areas of finance division.
• Compile and analyze financial information to prepare reports, make general ledger entries, and review and verify accuracy of journal entries.
• Attend meetings, participate in committees, and represent finance division as needed to other city staff.
• Perform other duties as directed.

Skills

Customer service experience

Cash handling

Verbal communication

Written communication

Education

Accounting/Finance studies

Tools

Microsoft Office

Job description

Salary: $20.00 Hourly

Location: City Hall, 5005 Minnetonka Blvd, St. Louis Park, MN

Job Type: Intern

Job Number: 2026T-48

Department: Administrative Services Department

Opening Date: 11/09/2026

Closing Date: 11/22/2026 11:59 PM Central

About us

The City of St. Louis Park is guided by our strategic priorities to ensure that all city programs are fair, objective and meet the needs of the community we serve.

We are focused on hiring and retaining a highly competitive and skilled workforce that reflects a wide range of backgrounds and experiences while demonstrating a commitment to serving all residents with expertise and respect.

Our Culture Statement: We believe our public service makes a difference.

Our workplace values:

• Integrity: We act honestly, keep our commitments, and take responsibility for our actions.
• Belonging: We treat people with respect and ensure every voice can be heard and valued.
• Collaboration: We break down silos, communicate openly, and succeed as one team.
• Public stewardship: We put the public interest first and manage resources responsibly to earn trust.

Our Strategic Priorities:

• A Welcoming, Safe Community: An inclusive, equitable and vibrant city where everyone feels safe and experiences a strong sense of belonging.
• Connected, Safe Infrastructure: Safe, reliable and well-maintained infrastructure and neighborhoods that connect people and places with an emphasis on walking, biking and transit.
• Diverse, Affordable and Dignified Housing: A range of quality, affordable and attainable housing options.
• Climate Leadership and Natural Spaces: A climate leader that cares for the planet and maintains dynamic parks that connect people and nature.

Job Summary

Assist supervisor and other department staff with the city's day to day finance activities and special projects. Support may be provided in data entry, accounts payable, accounts receivable, utility billing, preparing journal entries, preparing financial reports, audit prep, and/or other areas as needed.

The primary focus of this position will be supporting daily utility billing operations, providing quality customer service to residents, and assisting with utility billing projects and process improvements for the city.

Duties and Responsibilities

• Assist with day-to-day finance activities related to finance - utility billing
• Assist with utility billing projects including:
• Data clean-up for implementation of new finance utility billing system
• Answer incoming residential utility billing phone calls, respond to general billing questions, and direct inquiries to appropriate staff when necessary.
• Other utility billing projects as needed
• Accept and process customer utility payments, including cash, checks, and electronic transactions, following established city procedures, including issuing receipts, maintaining accurate payment records and balancing transactions.
• Respond to information requests and provide backup in all areas of finance division.
• Compile and analyze financial information to prepare reports, make general ledger entries, and review and verify accuracy of journal entries.
• Attend meetings, participate in committees, and represent finance division as needed to other city staff.
• Perform other duties as directed.

Minimum Qualifications

• Must be currently enrolled in post-secondary education in accounting, finance or a related field with a graduation date no later than December 2027.
• Previous customer service experience, including assisting customers in person and over the phone.
• Previous cash handling, payment processing, or cashiering experience.
• Strong verbal and written communication skills, with the ability to provide professional and courteous customer service.

Desired Qualifications

• Ability to communicate effectively with people from all cultures and backgrounds.
• Basic computer proficiency and experience using Microsoft Office applications or similar software.
• Past experience at a governmental entity/non-profit or volunteering experience.

All offers of employment are contingent upon successful completion of the city's applicable pre-employment requirements, which may include reference checks, background checks, employment verification, physical ability testing, pre-employment physicals, psychological evaluations, and/or drug screening, as applicable to the position. These requirements are conducted in accordance with applicable laws and regulations.

This position is not eligible for benefits.