Filtration Service Representative

Primo Brands; Portland (OR); On-site; USD 26,139 - 37,229; Full time

Job summary

Primo Brands, located in Portland, OR, is seeking a technician responsible for installing and servicing water filtration equipment and coffee brewers. The role requires knowledge of plumbing, electrical systems, and excellent customer service skills. Candidates must be able to lift up to 50lbs and possess a valid Driver's License. This full-time position offers a salary of $23/hr with a Monday through Friday schedule. Strong communication skills in English are essential for effective service and customer interaction. Weekend flexibility may be required.

Qualifications

• Fundamentals of plumbing and electrical knowledge are essential.
• Ability to use basic power and hand tools is required.
• Exceptional customer service and communication skills are necessary.
• Flexibility to work weekends based on business needs is important.
• Must possess a valid Driver’s License.

Responsibilities

• Install and repair water filtration equipment and coolers.
• Service, maintain, and exchange equipment as scheduled.
• Document and log all installation and service transactions.
• Serve as a brand ambassador by providing exceptional customer experiences.

Skills

Plumbing knowledge

Electrical knowledge

Customer service skills

Communication skills

Time management

Problem-solving skills

Basic math skills

Tools

Basic power tools

Hand tools

Job description

Overview

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

Compensation: $23/hr

Location: Portland, OR

Shift: M-F 7am-4pm

Responsibilities

• This position is responsible for the installation and repairs of the water filtration equipment and coolers.
• Service, maintain and exchange existing equipment on a scheduled basis.
• Installation of water filtration and in-line coffee brewer equipment for new accounts.
• Deliver coffee products to new accounts upon installation of in-line coffee brewer unit.
• Respond to scheduled filter changes and equipment service requests.
• Operate and maintain Company vehicles in a safe and efficient manner.
• Maintain and control inventory of equipment and parts.
• Document and log all installation, exchange and service transactions.
• Test water samples after servicing of equipment.
• Serve as a Primo brand ambassador by nurturing quality relationships with existing and potential new customers, being knowledgeable about our products and services and providing exceptional customer experiences.

Qualifications

• Fundamentals of plumbing and electrical knowledge.
• Ability to use basic power and hand tools.
• Ability to work in residential, office and manufacturing environments.
• Exceptional customer service and communication skills.
• Ability to use application based handheld devices.
• Excellent planning, time management, organization and problem‑solving skills.
• Basic math skills proficiency.
• Ability to frequently lift and/or move up to 50lbs.
• Ability to stand for prolonged periods of time when servicing equipment.
• Valid Driver’s License and ability to meet Company driver qualification standards.
• Flexibility to work weekends based on business needs.

Primo Brands is proud to be an Equal Opportunity and Affinitive Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Salary Range Disclaimer: The salary range provided for this position is an approximation based on market research, internal compensation data and the candidate’s qualifications and experience. Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered. We are committed to fair and equitable compensation practices, and encourage open dialogue about compensation during the interview process.

Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.