File Clerk (OCC)

U.S. Department of Veterans Affairs; Manchester (NH); On-site; USD 29,000 - 36,000; Full time

Job summary

The U.S. Department of Veterans Affairs' Manchester Veterans Health Medical Center in Manchester, NH seeks a detail-oriented clerical worker to manage filing, scanning, indexing, and health information workflow, supporting timely access to records for patient care.

This on-site role emphasizes accuracy, confidentiality, and standard scanning procedures, with a Monday–Friday schedule and potential telework discussed.

Qualifications

• Typing proficiency (40+ wpm) required.
• General clerical/office experience demonstrating organization and accuracy.
• Two years of education beyond high school or equivalent combination allowed.

Responsibilities

• Handle receipt, intake, scanning, indexing, quality control, and transfer of health information.
• Scan documents into electronic systems and ensure correct patient matching.
• Maintain confidentiality of records and follow secure handling procedures.
• Perform filing, retrieval, and clerical tasks in health records systems.
• Support compliance with health information requests and retention schedules.
• Work schedule: Monday–Friday, on-site with potential telework discussed during interview.

Skills

Typing 40 wpm

Attention to Detail

Clerical skills

Education

Two years of education beyond high school

Job description

Summary

This position is located at the Manchester Veterans Health Medical Center in Manchester - NH and is aligned under the Business Office. The primary purpose of the work is to provide timely and accurate filing/scanning service to facilitate the compliance with requests for information and reliability of medical information - and ultimately - the treatment of Veterans.

Summary

This position is located at the Manchester Veterans Health Medical Center in Manchester - NH and is aligned under the Business Office. The primary purpose of the work is to provide timely and accurate filing/scanning service to facilitate the compliance with requests for information and reliability of medical information - and ultimately - the treatment of Veterans.

Qualifications

To apply for this position - you must have the following qualifications: TYPING PROFICIENCY: This position requires the skills of a qualified typist. In addition to meeting the experience and/or education requirements - you must be able to type at least 40 words per minute. ~AND~ To qualify for this position at the GS-4 level - you must meet one of the following: GENERAL EXPERIENCE: Applicants must possess one (1) year of general experience that equipped you with the knowledge - skills - and abilities needed to successfully perform the duties of this position. General experience is progressively responsible for clerical - office - or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. General experience is progressively responsible for clerical - office - or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. ~OR~ EDUCATION(Transcript Required): Successful completion of two (2) years of education above the high school level in any field. This education must have been obtained in an accredited business - secretarial or technical school - junior college - college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours - 45 quarter hours - or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business - secretarial or technical school. (Transcripts must be submitted at time of application) ~OR~ COMBINATION: Combination of successfully completed post-high school education and experience may be used to meet total qualification requirements. (Transcripts must be submitted at time of application) You will be rated on the following Competencies as part of the assessment questionnaire for this position: Attention to Detail Clerical Communications Computer Skills Information Management IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience - including volunteer experience. Physical Requirements: The work is mostly sedentary; however - some bending - stretching - walking - and lifting are required. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Duties

• ***THIS IS NOT A VIRTUAL POSITION - YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties and responsibilities will include: Performs the receipt - intake - scanning - indexing - quality control - destruction - and transfer of health and administrative information
• Scans documents electronically into computerized databases (i.e. - imaging)
• ensures the documents are associated to the correct patient record
• and confirms record integrity and reviews the image quality
• Reviews documents for scanning criteria and ensure necessary medical/administrative information meeting the criteria is integrated into the appropriate database through personal computer scanning software and hardware
• Maintains confidentiality of all electronic records and paper components of the health record
• follows appropriate procedures when mailing and disposing of health information
• and ensures sensitive health records are maintained in an extra-secure manner and available only to requestors in the scope of their official duties
• Searches and obtains from files previous correspondence or related subject matter and forwards the assembled material to the proper official for action
• Maintains an up-to-date master file of all administrative circulars - notices and publications and provides complete sets to field offices upon request
• Utilizes a computer to perform a wide variety of record keeping - correspondence - and tracking operations
• and performs filing - retrieval - and clerical duties associated with the retention - maintenance - disposition - guardianship - and control of health records in both terminal digit and alphabetic filing systems
• Performs other related duties as assigned
• Work Schedule: Monday - Friday
• Full - Time - 7:30am - 4:00pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Telework: This position may be authorized for telework
• Telework eligibility will be discussed during the interview process.