File Clerk

Centinela Hospital Medical Center; Lynwood (CA); On-site; USD 33,000 - 40,000; Full time

Job summary

Prime Healthcare is seeking a File Clerk to support hospital operations in Ontario, California. The role handles incoming and outgoing mail, enters and retrieves data on a computer, and ensures mailing errors are corrected promptly with discretion when interacting with patients and families.

This full-time position requires a high school diploma or GED, hospital filing experience preferred, and familiarity with medical terminology.

Qualifications

• High School Diploma or GED required
• Hospital experience with filling/filing preferred
• Knowledge of medical terminology preferred
• Effective written and verbal communication skills
• Ability to multi-task and meet deadlines
• Analytical and problem-solving skills
• Customer service experience required

Responsibilities

• Handle incoming and outgoing mail for the hospital
• Enter and retrieve data on computer
• Recognize and correct mailing errors promptly
• Use tact and discretion when handling inquiries from patients and families

Skills

Written and verbal communication

Analytical thinking

Customer service

Multi-tasking

Medical terminology

Problem-solving

Education

High School Diploma or GED

Job description

Overview

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. It is one of the nation’s leading health systems with over 60,000 employees and physicians. Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!

Responsibilities

The File Clerk is responsible for the handling of incoming and outgoing mail pertaining to the hospital. Must be able to operate computer to enter and retrieve data. Needs to have ability to recognize and correct mailing errors immediately. Always uses proper tact and discretion in handling inquiries from patients and their families.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)
• Previous hospital experience with filling, organization of files, or coping records preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills
• Ability to multi-task, prioritize needs to meet required timelines
• Analytical and problem-solving skills
• Customer Services experience required

Pay Transparency

Prime Healthcare offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $23.94 to $29.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Privacy Notice

Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf