Field Transport Refrigeration Technician

Sanco Thermo King; Des Moines (IA); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Paid Holidays

Training Programs

Tool Program

Uniform Program

Overtime opportunities

Emergency service

Job summary

Sanco Thermo King is seeking a motivated Mobile Service Technician to join our Des Moines team. This role involves working in the field with customers, diagnosing, repairing, and servicing transport refrigeration equipment.

The ideal candidate shows strong troubleshooting, excellent customer service, and the ability to work independently while collaborating with a team. Responsibilities include diagnosing faults, performing preventive maintenance, and communicating findings to customers and

Qualifications

• High school diploma or GED preferred.
• Experience with transport refrigeration, diesel, automotive, or related mechanical systems preferred.
• Thermo King or Carrier experience is a plus.
• Refrigeration experience is a plus.
• Diesel engine experience is a plus.
• Technical degree, certification, or manufacturer training is a plus.
• Previous field-service experience is preferred but not required for the right candidate.

Responsibilities

• Troubleshoot, diagnose, maintain, and repair transport refrigeration units and auxiliary power units.
• Diagnose, repair, adjust, and modify mechanical, electrical, and refrigeration components.
• Perform preventative maintenance, inspections, and equipment testing.
• Diagnose equipment faults using physical inspections, diagnostic tools, and electronic downloads when applicable.
• Respond promptly to customer service requests and emergency service calls.
• Positively interface with customers, Service Advisors, leadership, parts personnel, vendors, drivers, and other technicians.
• Communicate effectively with customers regarding equipment condition, repairs, and recommended service.
• Complete repair orders and electronic work orders accurately and at the time of repair.
• Identify additional repair needs and communicate findings to the appropriate customer or Sanco team member.
• Maintain a clean, organized, and properly stocked service truck.
• Meet and maintain labor efficiency and quality standards.
• Maintain required certifications and participate in company and manufacturer training.
• Follow all company safety policies and procedures and use required PPE.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Refrigeration troubleshooting

Communication skills

Computer skills

Data entry

Diagnostic tools

Technical manuals

Education

High school diploma or GED

Technical degree/certification

Tools

Diagnostic computers

Electronic work order systems

Job description

Sanco Thermo King is seeking a motivated Mobile Service Technician to join our Des Moines team. This role involves working in the field with customers, diagnosing, repairing, and servicing transport refrigeration equipment.

The ideal candidate shows strong troubleshooting, excellent customer service, and the ability to work independently while collaborating with a team. Responsibilities include diagnosing faults, performing preventive maintenance, and communicating findings to customers and