Field Training Sales Manager

Service Corporation International; Glendale (CA); On-site; USD 80,000 - 125,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) Retirement Plan with Company

Life Insurance

Sick Leave

Disability Insurance

Employee Assistance Program

Job summary

Service Corporation International in Glendale, CA seeks an experienced Sales Manager to lead a team of Sales Counselors. You will drive revenue by meeting quotas, delivering training, and coordinating marketing programs aligned with community demographics. Strong leadership, compliance, and CRM proficiency are essential.

The role offers solid compensation with uncapped potential and a comprehensive benefits package. Requires 3–5 years of sales management experience and a valid driver’s license.

Qualifications

• High school diploma required; Bachelor's degree preferred for this role.
• 3–5 years of sales management experience required.
• Experience presenting, training, coaching and motivating salespeople is a plus.

Responsibilities

• Staff Management and Leadership
• Meet and exceed established location sales quotas
• Ensure sales counselors follow training manuals and company policies
• Provide ongoing sales instruction to ensure customer needs are met
• Manage sales counselors and oversee aftercare, prospecting, product knowledge, and closing skills
• Develop marketing programs tailored to community demographics
• Analyze competitor pricing and adjust strategies
• Plan and participate in community events to generate prospects
• Review contracts for compliance with laws and company policies
• Maintain marketing materials, training manuals, and sales tools
• Ensure compliance with Code of Conduct and licensure requirements

Skills

Staff Management

Leadership

Sales Experience

Coaching

Education

High school diploma

Bachelor’s degree preferred

Tools

CRM

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.

Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

JOB RESPONSIBILITIES

• Staff Management and Leadership
• Meet and exceed established location sales quotas
• Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service
• Market Share
• Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
• Analyze and be aware of competitor pricing
• Plan and participate in community events designed to develop prospects and heighten awareness of the location
• Expense Management
• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
• Approve all discounts offered to customers
• Prepare reports that demonstrate compliance with financial controls
• Operations Support
• Maintain all marketing materials, training manuals, sales equipment and other sales supplies
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public
• Compliance
• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
• Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM Requirements

• Education High school or equivalent Bachelor’s degree preferred
• Experience Sales Management experience of 3-5 years required
• Sales Counselor and sales supervisory experience preferred
• Experience presenting, training, coaching and motivating salespeople and sales forces a plus
• Licenses Valid state/province driver’s license with good driving record
• Insurance license as required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

• Working knowledge of Windows-based PC environment and MS office applications
• Knowledge of Customer Relationship Management systems a plus
• Ability to maintain confidentiality
• Ability to work beyond standard business hours when necessary to service customers
• Ability to set goals for employees that are challenging but achievable

Compensation

Compensation: ($80,000 - $125,000 annualized targeted first year earnings) Third year incumbents average earnings exceed $175,000 with top performer earnings exceeding $250,000. The PPA Sales Manager commission plan payouts are based on exceeding defined quotas. Commissions are monthly

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information . Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.

Postal Code: 91204 Category (Portal Searching): Sales Job Location: US-CA - Glendale

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

SCI “ refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.