Field Training Coordinator

Rural Metro Fire Department; Waco (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Global Medical Response is seeking a Field Training Coordinator to oversee the Field Training Officer program across operations. You will mentor FTOs and preceptors, lead selection and onboarding, and manage scheduling for new hires, interns and students, ensuring adherence to clinical and safety standards.

Reporting to the Operations leadership, you will drive QA/QI reviews and liaise with clinical and safety teams to reinforce evidence-based practice and continuous improvement across the field

Qualifications

• Experience with analytical problem solving from data gathering to evaluation and recommendation.
• Strong critical thinking to identify strengths and weaknesses of solutions.
• Excellent interpersonal and problem-solving resolution skills are required.

Responsibilities

• Oversee the Field Training Officer (FTO) program within the operation(s).
• Lead the selection process for FTOs and preceptors at the operation level.
• Schedule FTOs and preceptors for new employees, interns, and students.

Skills

Analytical problem solving

Critical thinking

Interpersonal communication

Organizational skills

Oral and written communication

MS Office / GMR software

Education

Education commensurate with scope

Tools

MS Office

GMR software platforms

Job description

Field Training Coordinator

The Coordinator of Field Training oversees the entirety of the Field Training Officer program within the operation(s) to include selection, onboarding, scheduling, performance management and all training activities for Field Training Officers and Preceptors with regards to new and promoting employees, students, third riders and interns. The Coordinator serves as a role model and mentor to Field Training and Preceptor personnel within the local operation.

Essential Functions/Duties

• Monitoring and directing the GMR FTO program within the operation(s).
• Leading the selection process for FTO’s and preceptors at the operation(s) level.
• FTO and/or preceptor scheduling for new employees, third riders, interns and students.
• FTO and/or preceptor performance evaluation.
• Tracking and monitoring FTO and preceptor performance metrics for clinical performance and quality.
• In conjunction with GMR Clinical Operations leadership:
  • Reinforce evidence based clinical practice.
  • Participate in company clinical safety reporting activities.
  • Perform clinical and billing QA/QI reviews of patient records as requested.
  • Make recommendations to clinical leadership regarding educational needs observed during field training and the QA/QI review process.
• In conjunction with GMR Safety leadership:
  • Ensure compliance of Field Training and Preceptor personnel with key safety behaviors.
  • Participate in company safety investigation and reporting activities as directed.
  • Disseminate safety updates to FTO’s, preceptors and clinical staff.
• Represent GMR with local EMS education programs and assure integration with internship and preceptor needs.
• Represent GMR to local committees, medical and training institutions, and other related agencies.
• Complete scheduled patient care shifts and provide emergency staffing coverage as directed.
• Perform other duties as assigned.

Qualifications

Experience

• Minimum two years EMS transport experience required.
• Minimum one year FTO experience required.

Education

• Education commensurate with scope and certification.

Knowledge, Skills and Abilities

• Demonstrated experience in analytical problem solving (including statement of problem, identification and collection of pertinent data, analysis, recommendation, and evaluation) strongly preferred.
• Critical thinking skills with the ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Excellent interpersonal and problem-solving resolution skills required.
• Must have strong organizational skills with experience in managing multiple priorities, prioritizing and meeting deadlines.
• Effective oral, written and interpersonal communication skills.
• Fluency with MS Office suite and internet based GMR software platforms.

Credentials/Licenses

• Required license or certification in good standing for scope of position. Must be able to provide patient care in the transport environment as scheduled/requested.
• Safe Stretcher Handling program instructor
• Emergency Vehicle Operator Course (EVOC) instructor

Working Conditions and Mental/Physical Requirements

Physical Demands and Working Conditions: Work environment may vary from facility based, outdoors or within ambulance transport compartment. Occasional field deployment to specific unscheduled events of varying magnitude.

Guiding Values and Behaviors

Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do. One Team - We respect each other and achieve together what no individual can alone. Innovation - We are driven to develop solutions that inspire progress. Vigilance - We will never waiver in our commitment to safety and preparedness in the fulfillment of our duties. Ownership - We are accountable for what we do and take pride in how we do it Citizenship - We are dedicated to being good stewards in the communities we serve.

Reporting Relationships

Reports to: Operations Manager Interrelationships: Clinical Practices, Learning, Safety

Why Choose GMR?

Global Medical Response and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Hereyou’llembark on meaningful work that will make an impact on you and the customers we serve.View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR’s Core Behaviors

—keep care at the center, raise your hand,seekto understand, find a way together and be accountable—uniteour teamsand set us apart in emergency medical services.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.